Here's our favorite part of the story: When asked what part of the warranty says that a dusty system cannot be replaced, his helpful customer service representative told him that dust collection could either be considered customer abuse, or an act of God. We'd like to think that if the Lord did destroy Ive's PS3, he would do so with a plague of locusts, or perhaps a well-placed bolt of lightning. Dust collection just lacks that celestial panache, you know?
Update: The Consumerist has more on this, an apparent confusion within the realms of customer support. Dust obviously doesn't void your warranty, but it seems it was cited as evidence of neglect in this case (and forms of neglect do void the system's warranty).
- Key specs
- Game format Optical disc, Downloadable
- Online features Multiplayer, Voice chat, Video chat, Store, Browser
- Drive capacity 250 GB
- Controller type Wired, Wireless
- Motion controls Accelerometer, Gyroscopic
- Video outputs HDMI (v1.3), RCA / composite
- Released 2012-09-25