Those who've been visited by the Xbox 360's infamous Red Ring of Death
will be heartened to hear Bill Gates feels your pain. In a video interview
with the BBC, the Microsoft chairman responded to a viewer question about console reliability. After apologizing for the problems and patting himself on the back for Microsoft's free replacement and warranty program, Gates points to what he calls "incredible reliability on the new work that we've done. Our commitment is it will be the most reliable video game box out there."
It's a nice sentiment, but if we're measuring lifetime failure rates, the 360 has a long way to go
to get that "most reliable" mantle. Regardless, we can all probably agree with Gates' sentiment that "we've got to make sure the hardware never stands in the way of [enjoying games]." Amen to that.
- BBC Interview with Bill Gates