http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/ Engadget Comments for http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:25AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Why?

Why can the iPhone push to cloud but not Macs and PCs? It just boggles my fucking mind. Instead of posting apology letters, send out a fucking preference pane with mobilemed daemon, I don't care if it takes up 120mb of RAM, and have it push to the cloud every time a change occurs! I mean come on, you have developers that can code these insane ass web apps, but you can't write a simple background daemon that will push updates to the cloud as they are made?

Fucking hell.]]>Jul 16th 2008 11:36AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
The iPhone was already having work done of a push architecture (via the ActiveSync license).

Seems to be the implementation pitfalls are in different classes on each platform. Hell, I don't think a Mac dev hooking into the sync framework *can* notify the system of changes. It just gets asked if there were.]]>Jul 16th 2008 11:52AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Just because they had control over delivery dates, doesn't mean they HAVE to deliver it when it's ready.

Apple is going as far as giving you an extra month, how ungrateful can you people be? How many companies out there, would deliver an obviously unfinished product, apologize and not say WHEN is going to come out of BETA.

And Apple does all that, without even messing her hair.]]>Jul 16th 2008 11:49AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Sync architecture may not exist on regular Windows, but that's why there is MS Exchange - which is exactly why exchange was created.

I agree with Ted that if Apple is going to offer "push" email that at the very least they just offer the end-user with the option to mess with the settings themselves. I prefer windows but I know that there are a decent number of mac users who are experienced in coding and could (most-likely) develop one on their own.

Apple needs to realize that opening things up actually improves build quality. Look at Firefox 3.]]>Jul 16th 2008 12:01PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Snow Leopard will have exchange support built-in, so it'll support push from its applications at launch. Hence I think push will be available once Snow Leopard is released.

It's either SabOx preventing the update, or the fact that native push support is already being developed as part of Snow Leopard. They wouldn't backport a major feature of the new OS, especially whilst it's still under intensive development.]]>Jul 16th 2008 12:14PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
But....no one can really say hand on heart that Apple "just works". My sister made me laugh yesterday when she said "actually it would be fair to say ' Apple only just works' ".

i do love apples.

I told her that she was being inflammatory and unfair, and that Apple sometimes works quite well, but that Apple tends to have belt and braces approach to product release, and tends to Beta test with consumers.
]]>Jul 16th 2008 12:18PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
I'm surprised and irritated that Apple overlooked this component.]]>Jul 16th 2008 12:40PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Firefox bugs reported today: https://bugzilla.mozilla.org/buglist.cgi?product=Core&product=Firefox&bug_status=UNCONFIRMED,NEW,ASSIGNED,REOPENED,RESOLVED&chfield=[Bug%20creation]&chfieldfrom=-24h

I'm not suggesting that Firefox is worse or better than Apple, but all projects more complex than Hello World will have bugs.

Nonetheless Apple needs to get on this and have a solution for everything within a couple of weeks.]]>Jul 16th 2008 12:53PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Oh well, at least in the letter they implied that they are working on it. I have calmed down since my most recent post.]]>Jul 16th 2008 12:58PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Chances are for computers to sync more than 15 minutes to the 'cloud' will required for Mac OS X, a software update to the applications involved.

For Windows, it will require pretty much creating that sync application if it's not already done with the iTunes 7.7 update that adds Control Panel support for MobileMe.

Further, in Outlook, calendars sync via Exchange servers... thousands of them across thousands of corporations not to Microsoft directly.

Apple is taking on the whole thing on every device. Can you grasp the hardware requirements to pull this off fluidly in real-time?

Clearly you cannot. So wipe your snotty little nose and play nice like the rest of the kids in the sandbox before someone comes along and delivers a Tonka truck to your whiny little face.

------

Ok, I feel better. But seriously, I'm just glad to be here and be along for the ride even though I use MobileMe and my iPhone to sync my personal and business calendars -- some from iCal some from Exchange servers. It works decent so far and I don't expect perfection with the flip of a switch. I also think if we expect that from them we should expect those results from ourselves first. I have a feeling few of the ranters wouldn't know what quality looks like in their own work because it rarely appears amidst their crying, fingerpointing and assigning blame.]]>Jul 16th 2008 1:12PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
SimStapler? Really? Though, I do admit it's amusing.

And more importantly, I've experienced a lot of applications crashing on me and had to restart the iPhone a couple times. I'm *really* hoping this will be fixed soon as I still think the iPhone is one of the best gadgets I've ever used. ]]>Jul 16th 2008 1:27PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
It's quite simple:

If updating iCal, Apple Mail, Addressbook, Safari and creating a new Preference Pane for MobileMe is what it takes to complete MobileMe, then do so BEFORE you release it, not after.]]>Jul 16th 2008 1:35PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
hahahahha... just busting your balls...

it all works... just compy to cloud takes 15 min... you ever climbed to the heavens? not that easy...

it'll come... apple has made a habit of releasing stuff that's not perfect and refining it over time... meanwhile... people aren't sitting around wondering what's taking so long. this was done a short few months... so far i'm pretty pleased with... just wish ical could sync faster... but i can be patient.]]>Jul 16th 2008 1:54PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 2:08PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 2:38PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Altough you're low ranked I've got to agree with you! Mobile Me seams like a big step foward from .Mac and a migration of thousands of accounts in a couple of days is not an easy thing to do!

It's really unfortunate that it didn't worked as they planed in the first place but people cmon... I seriously don't know many companies that would send a letter like this one just saying they made a mistake and give you 1 month for free. In my opinion thats the way to do business, acknowledge your mistakes and correct them. Apple did take a step in the right direction here!!! Still hoping everything falls into place in less than a month!]]>Jul 16th 2008 5:13PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:27AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:58AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.savingtoinvest.com/2008/06/oh-noi-just-bought-16k-worth-of-apple.html ). Appleista is coming back to bite me. Still I am holding on for the long term so once they get past these initial glitches, all should be good. Fingers crossed.]]>Jul 16th 2008 12:24PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:25PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Let me know when you are going to buy stocks in the future so I know what to short!]]>Jul 16th 2008 12:44PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:52PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 3:41PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:27AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:31AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:31AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:44PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Usually for me, when I complain all I get is "go read the terms and conditions - our service isnt guaranteed" approach... ]]>Jul 16th 2008 11:32AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Get results, pansy.]]>Jul 16th 2008 12:54PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Well done to you for being immune to T&Cs.

So what did you get after speaking to CS/Supervisor then the BBB when you mobile phone lost reception in the basement or when you got a BSOD?

]]>Jul 16th 2008 2:30PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
It's going to take a fair amount of time for them to work the cobwebs out on the definition of "push" but once it's implemented correctly they should have a decent product for those looking to extend their mobile experience. ]]>Jul 16th 2008 11:32AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
And people wonder why they're fans are so diehard loyal...

The letter just sounds genuine. No bullshit. Just a simple apology and explanation. And then informing the customer of what they're going to do about it.

Seriously Apple please make the next version of iPhone banging so I can jump on board...I beg you to release me from Sprint.]]>Jul 16th 2008 11:34AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:51AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Apple screwed up, this is true. At least they aren't being dicks about it too...
]]>Jul 16th 2008 12:42PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 3:44PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
"Sorry baby, forgive me, I lied, it's my fault, here treat yourself on me."]]>Jul 16th 2008 3:56PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Good to know that Apple has gotten it working though.]]>Jul 16th 2008 11:36AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/]]>Jul 16th 2008 11:36AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:45AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
The mesh team should release the Mac Client any day now. That's a free service !]]>Jul 16th 2008 11:37AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:00PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:14PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 12:18PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Live Mesh is great and free! And it's also a platform to program against to make your own app sync.

@Andrew: I'm not really a apple = 'pay for every single thing'-fan]]>Jul 16th 2008 12:24PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
It's mostly just synching right now, but much more to come.

MobileMe will be great when it's working correctly. Should be an interesting comparison, although they aren't really direct competitors, except in pure data sync.]]>Jul 16th 2008 12:27PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/
Oh, the irony. Criticizing a Microsoft product that you most likely have never used and is a competitor of an Apple product, in the very article where Apple says "Yep, our version of the product sucks."]]>Jul 16th 2008 2:39PMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:38AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:40AMhttp://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/http://www.engadget.com/2008/07/16/apple-apologizes-for-its-mobileme-mess-admits-bungle-on-push/Jul 16th 2008 11:44AM