http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/ Engadget Comments for Vonage gets an infusion of cash, changes in the boardroom http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:02PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:13PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:16PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:27PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:35PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:45PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 1:49PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.oneredbooth.com they are flexible, more options and are also affordable. They've been great for us. Vonage is too corporatized to give a crap about your little problem!]]>Jul 25th 2008 4:31PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 4:42PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 6:29PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 12:20PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
Yeah...... right.]]>Jul 25th 2008 12:25PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
The only problem is that the calls get a little garbled when I'm seeding torrents...]]>Jul 25th 2008 12:33PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 1:58PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I've had them for years and the cost kept going up, but the "price" magically stayed the same.]]>Jul 25th 2008 2:24PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 3:46PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/The trick however is to never call for any type of customer service and you will love them. All that love goes out the window as soon as you need to talk to someone there.

Trying to cancel the service was also pretty pain free. With the exception of what seemed like the CSR begging me not to cancel. Honestly, I spent more time on that call telling her: no, I really don't need the service any more" then she spent canceling the account. ]]>Jul 25th 2008 5:00PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
Don't know all their legal issues but I hope they stay afloat. Hard to beat the deal. ]]>Jul 25th 2008 12:33PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I had them for a few months, and could never seem to get an intelligible English speaking person on the phone when I called customer service (and if you sign up for Vonage, you -will- be talking to customer service). I have nothing against any race or creed, but you gotta speak the language of your customers......

Outsource THIS.
]]>Jul 25th 2008 12:40PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
Even if they do speak proper English they're still generally a bunch of monkeys reading resolutions from their knowledgebase, which I can do for myself...]]>Jul 25th 2008 1:00PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/My issues lie with ATT's DSL service. New fiber lines were installed in my old neighborhood this week so hopefully they will get those up and running smoothly soon!]]>Jul 25th 2008 1:02PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 1:18PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/]]>Jul 25th 2008 1:33PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
There's a really low likelihood of this happening.]]>Jul 25th 2008 1:57PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 1:59PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 2:04PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
All 3 times was told it was canceled...all 3 times, another bill.

I was told the last time I called... "Well, I see in the notes that you asked for the service to be disconnected...that won't stop the billing, you have to ask for that to be "terminated". HUNH????

Thanks to a lovely woman at Visa Fraud, I was able to get the charges reversed and the billing "terminated" going forward.

Total joke of a company and surprised that someone didn't do some better due diligence of this company before investing. How many charges are pending chargebacks on the books, that look like a solid A/R entry??? Bet Silver Point Finance LLC will wish they'd found out.]]>Jul 25th 2008 3:48PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://online.wsj.com/article/SB121693533498482457.html?mod=googlenews_wsj]]>Jul 25th 2008 4:25PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/Jul 25th 2008 6:00PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I've had Vonage for easily over 3 years and I've had nothing but great things to say about it. Then they went ahead and added free calling to a bunch of European countries over a year ago (my family is in the UK) which made things even better value for me.]]>Jul 25th 2008 7:06PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
TO say that that Vonage has the worst call quality ever is bull. I say go to my house i go have a try or yourself.

Their customer may not be great but their Voip itself is great! I've saved so much money from this serivce and would not even go back using old POTS.

Do you self a favor. By the way some ISPs have been known to block SIP ports.]]>Jul 25th 2008 10:00PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I once had a billing issue when they cancelled one of my accounts because my credit card associated with it had expired and the credits I was to recieve for referals did not get applied as I had expected. Not only did my call to their customer service result in all four of the missing credits being applied but they took both of my $25 monthly unlimited plans and converted them to $10 monthly unlimited plans. Now I pay aproximately $26 after taxes and fees for two unlimited lines for as long as I remain a customer. I've saved a bundle with them over the years. This infusion of money into their company is great. Let's hope they learn not to burn through it so darn fast with dumb commercials and end up broke and out of business.

Two vonage user request however. Give your current users access to the vonage soft phone app on their computer and set it up so that it integrates with their existing plan. If you need to charge for this then consider it an add on feature and charge in the neighborhood of $5 monthly for it. Secondly, I'd like to see the click-2-call app updated and integrating with Office 2007.]]>Jul 26th 2008 1:52AMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I even had it connected to ADSL 700k connection that I was paying $10 per month! No problems at all when make phone calls however I could not download or surf the web but that is to be expected since the upload/download was capped.

I also subscribe to Skype. Granted $30 per year instead of $30 per month is quite a difference but I have to say, the quality is there on Vonage! I've talked to people on Skype that complain about echos that I cannot hear. And this is now on my Road Runner connection which maxes out at 15 Megs!! I can have both phone running calls and streaming video with no problems what so ever!

Vonage IS a good company. I hope they do not fall since that would just give ATT less competition! Having to pay extra for 3-way / caller ID / call waiting plus other services is flat out robbery!

I need to look into it more...there is a new feature for T-Mobile users... Some thing about $10 per month for a land line??? That would be bliss but I'm sure there's a down side! Anyone know about this new feature?]]>Jul 26th 2008 11:15PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
I even had it connected to ADSL 700k connection that I was paying $10 per month! No problems at all when make phone calls however I could not download or surf the web but that is to be expected since the upload/download was capped.

I also subscribe to Skype. Granted $30 per year instead of $30 per month is quite a difference but I have to say, the quality is there on Vonage! I've talked to people on Skype that complain about echos that I cannot hear. And this is now on my Road Runner connection which maxes out at 15 Megs!! I can have both phone running calls and streaming video with no problems what so ever!

Vonage IS a good company. I hope they do not fall since that would just give ATT less competition! Having to pay extra for 3-way / caller ID / call waiting plus other services is flat out robbery!

I need to look into it more...there is a new feature for T-Mobile users... Some thing about $10 per month for a land line??? That would be bliss but I'm sure there's a down side! Anyone know about this new feature?]]>Aug 25th 2008 10:09PMhttp://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/http://www.engadget.com/2008/07/25/vonage-gets-an-infusion-of-cash-changes-in-the-boardroom/
ABSOLUTELY HATE HATE HATE VIST

LOVE LOVE LOVE VONAGE!]]>Sep 11th 2008 1:09PM