That tool is found within the Appeal Interface, as the stand-alone category "GOLD/PL SALES" -- and is not found within the Violation category (which is used for most other types of harassment) as you might expect. Submitting these appeals via the GOLD/PL SALES category is a straightforward matter, as shown below the cut:
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- Make sure you place the player's exact name in the first window, which asks for the player name.
- Place the text the player sent you in the second window, which asks for details about what was sent. Also note if this solicitation came in the form of in-game chat (any channel), or through the mail system.
- Only submit one appeal per solicitor. Do not try to place multiple names in the first box, as the appeal will fail.