http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/ Engadget Comments for HP's longevous EliteBook 6930p gets reviewed, liked http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2010 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 17th 2008 8:50AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 17th 2008 8:54AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/holy ship or holy crab ?]]>Oct 17th 2008 9:17AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01087277&dlc=en

That link should be soon getting the Pavilion tx1000 and tx2000 models added to it as well, according to an HP rep that I spoke with while getting them to fix my tx1220us after it went through those exact issues.]]>Oct 17th 2008 9:23AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 17th 2008 9:32AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/
In my experience, HP is actually 2 companies: consumer & business. If the product includes the word "Pavillion", is sold in a store such as Best Buy, or includes a 1yr or less warranty, it is a "consumer" product & is probably craptacular. However, if the product is available via the web (99% of the time) and has the 3yr parts/labor warranty, it's a "business" product & should be muuuch more reliable. I manage a small network of 60 uses & we've always used HP... And I had to learn this the hard way! Anyone here ever heard of the Evo nx1000 laptop? Cruddy. But the nc6xxx series of business laptops were solid. The Elitebook 6930p is the successor to those nc6xxx & should be quite reliable.]]>Oct 17th 2008 11:08AMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/
While your comments make sense, it's not so much the quality of the products that I have an issue with (although the quality appears to be pretty horrendous), it's more the support that I received that turns me off to them more than anything. While contacting them about repairs (keeping in mind the fact that I had a 1 year Accidental Damage plan that should have allowed them to do this without hassle), I was run through all kinds of hoops just to get my motherboard replaced. It started off with support telling me that it was not possible for my laptop to have the problem I was describing, as it's not a model listed on that page that I linked previously, to them claiming that I was lying, followed by them claiming that I had no extended warranty (despite my supplying the ID number of it and various info which should have confirmed it), to being left on hold for 30 minutes while they supposedly found a supervisor for me to talk to. It eventually required me having to escalate all the way to a Case Manager just to get my issue resolved.

The simple fact that they refused to honor the warranty that I had purchased (which extends through the end of November, so there should have been zero problems using it), has driven me well away from HP. From now on I'm definitely making sure that I stick with building my own desktops (and offering that service to family and friends so they don't have to get pre-built junk), and IBM or Asus for laptops. I've never had a Thinkpad fail on me (and I have one that's 6 years old for crying out loud! My HP isn't even a year yet!), and anytime I've had a problem with an Asus product they've replaced it free of charge without any trouble for me.]]>Oct 17th 2008 12:46PMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 17th 2008 12:52PMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 17th 2008 2:39PMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/I couldn't agree more myself...]]>Oct 18th 2008 9:56PMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/Oct 19th 2008 2:53PMhttp://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/http://www.engadget.com/2008/10/17/hps-longevous-elitebook-6930p-gets-reviewed-liked/
Read Zeta's post carefully, then google 6930 problems and you will see how bad this laptop is.

I am using it as I type and it locks up the moment you press a "quicklaunch" button which is anything to do with sound, muting, presentation display or even to enable wireless.

Worst purchase ever, there is NO support from HP, the forums do not have any info and good luck trying to diagnose this without HP.

Our company used to buy exclusively from HP - the good thing is, this laptop used to belong to our CEO who has terminated the HP relationship due to the fact he almost threw this laptop against the wall after it locked up for the 89th time (he actually kept track)

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