http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/ Engadget Comments for http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
SON

I AM DISAPPOINT]]>Mar 24th 2009 1:16PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Circuit City was not, in fact, a legally recognized municipality.

Crazy Eddie was not actually legally insane.

There actually were stores that could beat 'Nobody Beats the Wiz' ( and there were no wizards there, I checked)

Nobody at Egghead actually had an egg for a head.

Fry's does not sell anything fried.

It's time to end the misrepresentation in electronics retailing. ]]>Mar 24th 2009 1:30PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
TigerDirect sells no Tigers. Not even a Tiger shark.]]>Mar 24th 2009 1:36PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
You clearly have never purchased and repackeged video cards from Frys.]]>Mar 24th 2009 1:46PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
They also sell Sony batteries...]]>Mar 24th 2009 1:58PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 3:37PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 6:14PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 25th 2009 1:29AMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:20PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:21PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:22PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:33PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
P.S. To OfficeMax in the greater Atlanta area, this is Crazy James and I still say stores should be able to put restraining orders on people. I just wanted some paper and I had nothing to do with that guy and his horse and what they did to your sale signs.]]>Mar 24th 2009 2:46PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:22PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:38PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:56PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Me: "$1900 plus tax and that TV is sold. LN52A650"
Best Buy: "Why should I give you $500 off , that's below my cost".
Me: Um, To make a sale and keep a customer?

Me: So, if sears was selling it for $500 less you would sell it to me at that price?
Best Buy: Yes, but they are not.
Me: So whats the difference, why not just sell it to me? You need to competition?
Best Buy: Yes.

I bought it from Newegg for $1899, 0 tax and free shipping. :)


]]>Mar 24th 2009 1:57PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Smart decision. Why keep a customer that they lose money on. Doesn't make sense to me.

Cell phone companies have already wised up to the roamers. Same principle.]]>Mar 24th 2009 2:50PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
No intelligent business is going to price match on an item that they don't have to. If they know the other store is out of stock, then that sale is no longer a threat to their business. The primary reason they have that clause that it's up the discretion of the employees is that sometimes there are ridiculous sales that aren't worth matching. A while back, a nearby Office Depot made some mistake in its orders for the week and ended up with a hundred too many flash drives (or something), so they were selling them at a 75% loss. Best Buy probably isn't going to match that - taking a $50 hit on an item that already has a rather low mark-up simply isn't worth it.

For my own, I know my Best Buy to be quite good about matching prices, and I've never had any trouble with them. Each store is different, though, and I could definitely imagine a store trying to break even by refusing price matches.]]>Mar 24th 2009 3:00PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
they should do this to fast food chains w/ "not participating" in coupons. Total Bait and Switch.]]>Mar 24th 2009 1:21PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
In fact many corporate coupons take big losses for the store. A "corporate" store can run at a "loss" because the company demands franchise fees and rent up front...the owner's cut comes after paying out bills. (hint: the owner/operator of a McD makes his money selling Cheeseburgers, Ronald makes his money selling "McDonald's" to owner/operators.) If a corporate store "loses" money less than the franchise fees then it's still "making" the company money. ]]>Mar 24th 2009 3:17PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:21PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
I pride myself in being a smart shopper and I always had this funny feeling I was being shafted when trying to buy something at best buy.

So I began to make a note of all the things I found at other places (similar places) for cheaper:

Portable CD players: I bought 4 different players 2 different models. Each was at least 10 dollars cheaper at Circuit City.

Samsung 40" LCD: Saw it for 1699 at Best Buy, at Sears it went for 1499, bought for 1399 at Circuit City.

526 MB RAM: $60 at circuit city, $27 at Micro Center (THE BEST STORE IN THE WORLD: 1TB FOR $89 !!!!).

Rainbow Six: Bought at Circuit City for 60 with a gift box valued at $14. (Never seen Best Buy do that).

RIP Circuit City, at least I still got Micro Center.]]>Mar 24th 2009 2:02PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Brilliant!]]>Mar 24th 2009 2:10PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 2:42PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Brilliant!]]>Mar 24th 2009 2:31PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 2:41PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 5:34PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Man are you correct on that one.

I pride myself in being a smart shopper and I always had this funny feeling I was being shafted when trying to buy something at best buy.

So I began to make a note of all the things I found at other places (similar places) for cheaper:

Portable CD players: I bought 4 different players 2 different models. Each was at least 10 dollars cheaper at Circuit City.

Samsung 40" LCD: Saw it for 1699 at Best Buy, at Sears it went for 1499, bought for 1399 at Circuit City.

526 MB RAM: $60 at circuit city, $27 at Micro Center (THE BEST STORE IN THE WORLD: 1TB FOR $89 !!!!).

Rainbow Six: Bought at Circuit City for 60 with a gift box valued at $14. (Never seen Best Buy do that).

RIP Circuit City, at least I still got Micro Center.


Hope you don't need to return or warranty any of those things from CC.

]]>Mar 24th 2009 7:37PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:22PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
The price match is up to the people working there, it says so in the policy, so I'm not sure what people (one person?) are mad about.. Maybe they tried to get Best Buy to match an online retailer and found out they wouldn't. ]]>Mar 24th 2009 1:35PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:46PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 2:02PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/

P.S. they also don't accept price matching from an online retailer( which is understandable unless they are a legit online store)]]>Mar 24th 2009 2:16PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
If ANY decisions at Best Buy are left "up to the people that work there," then God help us all. ]]>Mar 24th 2009 2:39PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
London Drugs will price match online retailers (e.g., NCIX) IF the matched price is not below their cost. Their reasoning is that NCIX prices can be cheaper because a.) they don't have a retail location, and b.) their return policy is not as robust. But they'll match it if it's not under cost.

That sounds fair to me.

Best Buy and Future Shop, on the other hand... I've had to do some real arm twisting to get a price match. Staples as well. I've had one "Associate" pretend to dial and fake a call to check another store's stock, until I pointed out (because of the phone's screen) that he had forgotten to dial. Hey, it's a $200 difference--if, by your OWN policy, I should be entitled to 10% difference, either give it to me or change your policy.]]>Mar 24th 2009 2:39PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
There's an NCIX retail location in Burnaby, BC. I've bought many items there. I think their main retail outlet is in Richmond.
]]>Mar 24th 2009 2:53PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 3:04PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 7:07PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:22PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:25PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
The policy is 100% flexible in the store's favour... so in other words, if the employee at the time decides to be a jerk and not honor it, it's tough luck for the customer. Legally, there is nothing they can do about it.]]>Mar 24th 2009 1:26PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
-- i guess that's what we are going to find out huh? ]]>Mar 24th 2009 1:59PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 2:02PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
Why do you think drug companies have to prominently advertise all of the nasty side effects along with their products?

The courts can legitimately decide that it is unreasonable to advertise in big letters "PRICE MATCH GUARANTEE" while having a hard-to-find or invisible cop-out clause for the stores that don't want to honor the spirit of the program. Just because Best Buy covers their butt with some legalese does not mean that they make the laws. ]]>Mar 24th 2009 2:14PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 3:25PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 7:44PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/
It's funny how these douche bag employees make their own judgments on how to do BB business when they see you. Are there no set rules?]]>Mar 25th 2009 12:25PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 1:23PMhttp://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/http://www.engadget.com/2009/03/24/best-buy-sued-for-violating-its-price-match-policy-on-purpose/Mar 24th 2009 2:37PM