However, the calls against the server queues have not gone unheard. NCsoft has taken note of everyone's feelings, and they've sent us the following response to the issue of the server queues.
At NCsoft our commitment is to making the MMO player experience the best it can be. And while Aion has seen a very successful launch that has exceeded our expectations in many ways, we are aware of the longer than usual queue times that players have experienced on some of the servers. This is due to the initial rush of players that we've seen in the early days of the game's launch in Europe and North America.