According to Ayase, game masters are working around the clock to identify and ban gold spammers. Players can also block spammers on an individual basis, which does work but is only a bandaid solution. It doesn't seem like NCsoft has this problem under control just yet, which isn't necessarily a testament to poor effort but to persistent and pesky spammers. The developers are working on new tools and processes to ban the spammers more effectively, but until then our chat channels will likely be flooded with spam. You see, the economy is a strong gameplay element in Aion, and where there's a buck to be made, weasels and sharks will prey.