We reported on the abundance of Time Capsule failure-to-boot after 18 months in September
. A new site has emerged from the mist to help Time Capsule owners who are struggling to get Apple to acknowledge the issue. TimeCapsuleDead.org
exists as a register for the owners of dead Time Capsules and has links to self-help discussions as well as the Apple Feedback page. Of the devices that have been registered thus far, the average time until ports-up is 17 months and 29 days -- eerily close to the estimated 18 month mark.
We'd like to give you a friendly reminder that our own Lauren explored the AppleCare agreements
, and found that any computer-centric AppleCare agreement that's in force should cover this Time Capsule failure (as it's considered a peripheral used with the Mac). That does not mean that our readers who don't have a current agreement should be left begging on the streets by Apple. This is something that needs to be addressed. Hopefully this new site will be a good resource for all of our readers.
Thanks, Pim and KB!