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<title>Engadget - Comments for Sidekick failure rumors point fingers at outsourcing, lack of backups</title>
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<description>Engadget Comments for Sidekick failure rumors point fingers at outsourcing, lack of backups</description>
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<generator>Blogsmith http://www.blogsmith.com/</generator><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[man, what a bone headed move. I'd be royally pissed if I was a sidekick user. Fortunately I'm a Palm Pre user... which brings me to the next point:<br><br>Palm, please backup our data. Thanks.]]></description><dc:creator><![CDATA[brokensticks]]></dc:creator><pubDate>Oct 11th 2009 8:07PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA["I suggest a new strategy: Let the device win".<br><br>Would this have been much of a problem if the device was pushing up instead of the server pushing down?]]></description><dc:creator><![CDATA[Donald]]></dc:creator><pubDate>Oct 11th 2009 8:19PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[Don't be so wishy-washy Engadget.  Tell us how you REALLY feel about all this.  ]]></description><dc:creator><![CDATA[Kyle]]></dc:creator><pubDate>Oct 11th 2009 8:27PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[I completely agree that ultimately, T-Mobile is fully culpable and accountable in this situation. Because like you said, in the end, they are the provider of the services. I just wrote a blog about this point-of-view as well.<br><a href="http://www.vincecardillo.com/blog/2009/10/11/t-mobile-destruction-of-the-sidekick-brand/" rel="nofollow">http://www.vincecardillo.com/blog/2009/10/11/t-mobile-destruction-of-the-sidekick-brand/</a>]]></description><dc:creator><![CDATA[Vince Cardillo]]></dc:creator><pubDate>Oct 11th 2009 9:52PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[I've been there and it is easy to lose data even when you think you are backing up.  Most shops never review backup coverage, verify backups, test restore procedures, or test disaster recovery plans, so these things are really hopes versus known entities.  It takes a lot of diligence to keep data safe.  That diligence is expensive and I doubt many consumers in a price conscious market segment would be willing to pay for it.]]></description><dc:creator><![CDATA[vincent]]></dc:creator><pubDate>Oct 11th 2009 10:34PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[I guess the next billionaire is the one who invents the fool-proof backup system. In a society that is becoming exponentially more dependent on technology, we need service providers capable of guaranteeing its long-lasting viability and security. How many of us use Gmail? What would happen if Gmail *poofed* and vanished forever? Society tells us to adopt and rely upon technology, but the history of technology tells us not to.]]></description><dc:creator><![CDATA[Vince Cardillo]]></dc:creator><pubDate>Oct 11th 2009 10:41PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[Yes, things are definitely going to fail at some point, but it still strikes me as odd that practically NOTHING is stored on the Sidekick handsets themselves.  I mean, yes Blackberries and iPhones depend on cloud networks as well, but things are still stored locally on the device itself.  Just because my Curve isn't connected the internet, doesn't mean I can't see my contacts or view emails.]]></description><dc:creator><![CDATA[carcomptoy]]></dc:creator><pubDate>Oct 12th 2009 5:49AM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[You can blame the outsourcing company all you want. Chances are, they said,"Where are the backups" and they were told," You shut up and do the upgrade, that's what you're being paid for"]]></description><dc:creator><![CDATA[Peter F]]></dc:creator><pubDate>Oct 12th 2009 8:39AM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[Hitachi makes SAN equipment, so it makes perfect sense that they'd be the ones doing the maintenance. Normally, with a SAN, the vendor does the really complicated stuff like backplane replacement, large firmware upgrades and the like.<br><br>This sounds like something wiped the disks without them knowing, or silently corrupted writes somehow. I'd like some more details on this one.]]></description><dc:creator><![CDATA[Tim]]></dc:creator><pubDate>Oct 12th 2009 10:38AM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[Uh, saying a SAN upgrade was "outsourced" to Hitachi is inaccurate. Most SAN vendors do all the maintenance for the customer as part of their support contracts for their high end units. It is not unusual to do so. I'm also willing to bet Danger's infrastructure is using virtualization tech like MS Hyper-V, and so suffer from the all to common attitude that they didn't need backups because everything was in a VM, even though servers being in VMs provides nothing in terms of disaster recovery.]]></description><dc:creator><![CDATA[Jak Crow]]></dc:creator><pubDate>Oct 12th 2009 2:56PM</pubDate></item><item><title><![CDATA[Comments on Sidekick failure rumors point fingers at outsourcing, lack of backups]]></title><link>http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</link><guid isPermaLink="true">http://www.engadget.com/2009/10/11/sidekick-failure-rumors-point-fingers-at-outsourcing-lack-of-ba/</guid><description><![CDATA[Forum.sidekickfail.com has recently been created as an open and neutral place sidekick customers can exchange ideas and vent without the fear of their valuable thoughts, ideas, and opinions being deleted and disrespected as T-Mobile has been doing on their forums.]]></description><dc:creator><![CDATA[AngryCustomer]]></dc:creator><pubDate>Oct 13th 2009 3:40PM</pubDate></item></channel></rss>
