http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/ Engadget Comments for http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 2:48PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 3:00PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
I agree with him, I drop at least 40% of my calls, and the response from AT&T was sorry your contract doesn't guarantee you good service.

Oh, and PS, who cares about everyone elses time with the phone, or AT&T. They could have the best call quality and signal strength ever...it doesn't help me one damn bit]]>Nov 13th 2009 3:04PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Sure the technology has the capability to be faster, but if you get out of big cities, you won't get those fast speeds.]]>Nov 13th 2009 3:06PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 3:10PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Everyone has HTC, blackberry and most of the other brands... AT&T has those plus the iPhone. To think that the iPhone doesn't drive up the total number of smart phones appreciably is kinda foolish.]]>Nov 13th 2009 3:13PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 3:20PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Possibly all coming through some other connection, may wifi? After all according to AT&T they are backup by the almighty WiFi. So until we know what pipe that HTML is filtering through it doesn't say much about AT&Ts 3g network, or EDGE for that matter. Just says people with iPhones like to browse the web.]]>Nov 13th 2009 3:22PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Also, put this article by Cnet into consideration people: Is the iPhone hurting AT&T's brand?

http://news.cnet.com/8301-30686_3-10365952-266.html]]>Nov 13th 2009 4:24PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 27th 2009 2:41PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
http://www.nytimes.com/2009/11/12/technology/personaltech/12pogue-email.html?_r=1
]]>Nov 13th 2009 1:51PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/A 30% dropped call rate is ridiculous and should be regulated.]]>Nov 13th 2009 1:55PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 2:02PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Don't forget charging people out the ass for undesired 'data' usage as a corporate strategy, then telling customer service reps to NOT ALLOW customers to disable data usage to avoid getting overbilled (in the same article you linked).

Glad I don't live in SF or NYC for many reasons. Constant dropped calls are only one of those reasons. ATT sure doesn't have the best coverage in the world, but it works as well as any network I've ever used for my purposes, and I don't have to get scammed by Verizon which is nice. Still waiting for my part of the Verizon ETF class action settlement.]]>Nov 13th 2009 2:02PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
If you think AT&T won't be raising their ETF to match Verizon's, you're kidding yourself. AT&T and Verizon's policies are only different in the short period of time in between one of them making a move, and the other one catching up.]]>Nov 13th 2009 2:04PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Ma' bell just hit the wall!!
Let's face it, AT&T service really sucks, especially in Manhattan!!!*

*AT&T has the nation's fastest 3G network. This network covers 233 million people or 75% of the population. All AT&T 3G devices connect to AT&T's EDGE network covering 301 million people or 96% of the population. With both 3G and EDGE coverage, customers can access the Internet, send e-mail, surf the Web, stream music, download videos, send photos, text, talk and more. The only difference --CONNECTION TERMINATED--]]>Nov 13th 2009 2:04PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 2:17PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Who said anything about AT&T? I have and love my T-Mobile service where I live. If I traveled a lot I might feel different but I don't. I don't particularly like either AT&T or Verizon. You might want to actually read the article I linked to since it's about more than the ETF.]]>Nov 13th 2009 2:14PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Apple didn't roll in and say "Hey, we have this device that we think is pretty cool. Would you like to have it on your network?"

They rolled in with zero experience/credibility in the phone building industry and made demands for an unprecedented type of hardware maker to service provider agreement. That's why the first gen iPhone didn't make it into so many markets. Apple had a hard time finding people who would bend to their will. AT&T took the gamble and won.

Now, the relationship between Apple and the service providers is more normal (still not completely though, Apple got some well deserved bargaining power for creating such a successful product). Because of this, the iPhone is available pretty much everywhere.]]>Nov 13th 2009 2:42PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Then comes the matter of price and options. Verizon's prices for features are by and large expensive. I was paying $10 a month for 500 messages, per line. With AT&T, I can get unlimited messages on all the phones on my plan for $30 a month. Overage charges at Verizon were a joke, and considering that they don't offer rollover minutes, I was none too happy about the $20 overage charges for going 30 minutes over my minute limit one month, despite the fact that I had been about 600 minutes below the limit every month for the 3 and half years before that. Then the phones: they have a decent selection of dumbphones, but half the time they've dumbed them down even worse than stock because they use their own proprietary (crap) OS. Go ahead and read online about the crap they pulled with the Razr V3; it's not pretty. Their smartphone selection is getting better with Droid, but when I was a customer, it was pretty muchBlackberry or Windows... and neither are going to do a good job of taking advantage of that "superior" network. This isn't even mentioning the crap they pull with their smartphones (like removing WiFi and memory). But, this is a largely personal choice, so if you argue that Verizon doesn't have the iPhone or the Pre, one could also argue that AT&T and Sprint don't have Droid, so that's just a preference thing.

But to say that Verizon is the best just because they have the best coverage is, to be honest, just an opinion. I've never had a dropped call with either Verizon or AT&T, so I'll go with the one that can give me more features for less money. ]]>Nov 13th 2009 3:16PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 3:34PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 3:36PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
If things change, and Verizon starts sucking it up, I'm gone. I have no allegiance, but for now... they are the best for me.]]>Nov 13th 2009 3:47PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 4:01PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 4:04PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
I live in San Diego. I started with Sprint many years back and I couldn't use my phone at home unless I walked outside into my front driveway. I finally switched to Verizon who was marginally better. When I canceled the Sprint account, the rep on the phone wondered if I'd stay with them if I got a discount. I asked him what good would that do when I couldn't use my phone inside my house? He, of course, had no answer to that and closed the account out.

Another couple years later I switched back to Sprint when they got the Treo 650s and had vastly improved their coverage in my area. I was relatively happy with them for some time.

Now I have AT&T because I wanted an iPhone. Yes, I have drunk mightily from the Apple kool-aid and find that it goes down very well. Sue me. :P In the last 14 months I've had it (a 3G) my experience has been mostly very good. Coverage has been great at most places. I've had a few places I don't visit very often that had little to no signal (or I dropped to Edge) but to be honest, it's been no worse then either Sprint or Verizon are. I've had exactly 1 dropped call that I know was my end (ironically my dad, on Verizon, drops while talking me to quite often while I have full signal), I'll caveat that with I'm not much of a phone user. I txt far more, and those never fail for me. I also use the ipod functionality, gps and other apps tons more then the phone. Having it all in one unit is what won me over though.]]>Nov 13th 2009 4:47PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
0

What are you doing wrong?]]>Nov 13th 2009 5:12PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
The other big issue at play here is not new but a typical corporate one and that is, how do you remain subjective when one side in the debate is PAYING YOU TO POST GINORMOUS ADS ON YOUR BLOG. ZiEGGLER PLEASE!!!]]>Nov 13th 2009 6:26PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/I wish Verizon would buy Sprint and combine their networks and crush Att to non existence.
BUT KEEP SPRINTS PRICING!!


Also, Does Sprint has the fastest internet? Yes both 3G and 4G. ]]>Nov 13th 2009 6:37PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Hate to break it to you but you get unlimited texting on all lines on Verizon for $30 a month as well, so not sure how you see that as paying "more for less." And no, coverage is not a "matter of opinion." Great, you are in one of the few places where AT&T has better coverage for Verizon. It is not like that for most of the country. So venture outside of your personal bubble and see what most of the country sees: an overcrowded AT&T network that can't handle the strain of 10 million + iPhone users.]]>Nov 13th 2009 7:27PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Cost to build nationwide wireless voice & data network: $50,000,000
Destined to write for a blog for life: Priceless!
]]>Nov 13th 2009 8:53PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
I agree with the high ranked poster above that switched to AT&T. It may suck for certain areas, but I get fantastic coverage in the capital region of upstate NY. Every time I check my phone with a Verizon user near me, we have similar signal strength. Only when I'm in seriously rural areas will I get a lapse in coverage, but even then I can manage to make and keep calls. So I guess, in short, sucks for you guys in the city, AT&T is fantastic for me around where I live and where I work.

No, this quote: "AT&T has sparsely detailed its LTE plans and isn't expected to go live with any markets until 2011 at the earliest." I think what is most important here is that AT&T plans to double their spectrum... wouldn't that be the most important factor in giving voice and data more room to breathe? It may slightly improve speeds of the current technology, but doubling the spectrum for AT&T would rid the congested areas of the incredibly high dropped call rate. Wouldn't do much for rural areas lacking coverage, but meh. Verizon, on the other hand, can't afford more spectrum, as EVDO already requires a buttfull to operate.

In my humble opinion, defending a cellular carrier is like trying to view the positive personality features of Hitler, but I do view AT&T as the lesser of the two evils. Sprint is awesome for pretty much leading the price wars, and T-Mobile is awesome for saying no to the CIA. Neither Verizon or AT&T are awesome. But I didn't know any of this crap years ago when I switched, and as much as I hate Apple and want freedom from the iPhone, I have yet to see a better mobile web experience, and that's my #1 feature in a cellphone right now. I'm gonna click Add Comment before I go on a tangent on mobile OS's and emerging cellphone hardware.

I can't believe I have a girlfriend 0_o]]>Nov 13th 2009 9:26PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/]]>Nov 14th 2009 1:00PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 15th 2009 1:17AMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Price plans are almost virtually the same on Verizon and AT&T. They told you that for $30 you can get unlimited messaging on all lines of your familyshare? Great. Verizon does too. It's called a Select plan. What does it include? UNLIMITED MESSAGING.

Verizon customer care is amazingly helpful for those who are willing to ask - nicely - for it. You went over your minutes? If you go over by two hundred minutes and are facing overages, talk to a Verizon rep. We will backdate your plan to cover your fees and raise your minutes for the month.

You want great smartphones? We have them. We have premium phones such as the EnV Touch and the Samsung Rogue, Blackberries such as the Tour and Storm2 (that are also worldphones), and our Droid phones - the Motorola Droid and HTC Eris. Speaking as an employee of the company you're bashing - I KNOW the statistics. We're trained on them constantly. And I have also spent many a time watching a friend with AT&T try - and fail - to even receive their texts while I hold a conversation on my Verizon phone next to them. Sure, not all coverage will be the same everywhere. In small spots, AT&T may work better for you. And that's great, I'm glad. But if you look at the bigger picture, AT&T has a dang lot of catching up to do. And if they don't do it fast, they will fade away.

Verizon has great service, good to great phones, and great customer service. For over 80 million (and counting) customers, those are great reasons to have Verizon as a carrier.
Knowledge is power. Next time maybe do a little more research! :o)]]>Dec 20th 2009 9:13PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 1:36PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
You messed with the wrong mother f***er today, AT&T.

I'm like a cyclone, wrapped in a hurricane, nestled in a box of tsunamis. ]]>Nov 13th 2009 1:56PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
He might be an N900!]]>Nov 13th 2009 2:23PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Then again, I recommend people DON'T read AppleInsider anyways. It's one of those rare cases where reading makes you stupider.]]>Nov 13th 2009 2:54PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Love the David Cross reference...one of the best out there!]]>Nov 13th 2009 4:25PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 4:44PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 1:37PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 4:24PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 7:36PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/North phoenix sucks for AT&T, going to Verizon.]]>Nov 13th 2009 1:38PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Im not saying AT&T is better, It just matters on what works for you. Obviously Verizon "the nations best carrier" was not working for them, so they switched.

If you cant call or receive a call, What the hell do u have that company for. For all of you that have at&t and have a iphone in new york ect... then get the F**K off my network and switch already I am tired of hearing you bi**h. ]]>Nov 13th 2009 4:01PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 5:24PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/Nov 13th 2009 1:39PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Anyway, i would be interested as well in some comparison of phones on the ATT network and call drop frequency. ]]>Nov 13th 2009 3:12PMhttp://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/http://www.engadget.com/2009/11/13/editorial-hey-atandt-drop-lawsuits-not-calls/
Nonsensical much?]]>Nov 13th 2009 3:19PM