http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/ Engadget Comments for Apple apologizes for iMac delays, keeps mum on DOA / display issues http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
I fail to get the apologetic nature of posts on engadget when it comes to indiscretions by Apple. No scathing remarks? What gives?]]>Dec 14th 2009 5:31AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 6:03AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Stockholm syndrome strikes Engadget over ALL Apple products apparently!]]>Dec 14th 2009 7:13AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
...but fuck that, I'm not touching this subject with a 10 foot pole!]]>Dec 14th 2009 8:29AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
(Protect) Apple from bad PR. Downplay issues, if you even talk about it at all. Offer understanding as to why problems with their products occurred or why they did something that ticked off a lot of people. If available, just reprint the PR they sent you and walk away quietly if you are not able to offer a convincing enough spin.

(Promote) Apple products whenever you can. Always have some Apple-related story on your page at all times. If you are someone like Walt Mossburg, spend more time talking about an Apple product during a review of a competing device than the device itself. Essentially give as much free advertising for the brand as possible.

(Punish) companies that bring out products that dare compete with Apple products...real or imaginary. Make sure that no mater how good they are, never say they are as good or better than the Apple counterpart. If possible, just dismiss those products whole cloth. Attack the company for not being "original". Always find any minor similarities between it an an existing, or imaginary Apple device and point out how they stole it from Apple.]]>Dec 14th 2009 9:51AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
silly you... from comment #1 there WAS call for more info...

what is it with people these days:
If it was a liberal, there would be more media attention.
If it was a woman, there would be more fuss.
etc etc ad nauseum
]]>Dec 14th 2009 10:44AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Yes, you hate Apple. We get it. You also hate that other people like Apple. And you hate when Apple products get good reviews. And you hate that Apple makes good products at all.

It's probably time for you to start singing a new tune, don't you think?]]>Dec 14th 2009 2:20PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Also, the fact is that Apple is doing what they can to resolve the issue. it takes time because they won't want to risk shipping out machines with a dud graphics card and probably have no way of knowing how widespread a faulty batch could be. so destroy them all and start with a new batch. Plus most of the griped machines were custom ordered i7s. so they have to be built before they can be shipped not to mention sending out massive communications to the carriers that are handling the machines to let them know of reports of possible mishandling and mistreatment and to put folks on the guard that if they are found to be doing such they are risking the loss of a lot of business. which adds to the time it takes to replace.

even with all these issues, I'm seeing better customer service than I ever got with Comcast, Sprint, Best Buy Online, Amazon Online or Earthlink. which were my biggest CS nightmares. ]]>Dec 14th 2009 4:37PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 15th 2009 1:30AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
and in the meantime that "good value deal" was already 3 months ago or something like that. Prices drop for Apple, prices stay the same for the customers... Till 2011 probably]]>Dec 15th 2009 6:51AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 5:35AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 8:22AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 10:13AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Weak Apple, just weak. ]]>Dec 14th 2009 6:05AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Microsoft - "The Xbox 360 is an extremely hot product this holiday season"]]>Dec 14th 2009 6:10AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
The assumption here is that the delays are due to faulty products (rejects or returns) and not overall demand. Without further information on the subject (e.g. order volumes and % returns), it's a bit hard to say which it is.]]>Dec 14th 2009 6:55AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
So Apple is selling them faster than they can produce them, and you think they should be blaming it on something else? How does that make any sense? The delays aren't being caused by QA.]]>Dec 14th 2009 2:26PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/This was the first time I have ever laughed out loud while reading engadget. Thank you good sir.]]>Dec 15th 2009 2:23AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 6:06AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
That said, that is one awesome screen, if it works correctly. ^_^]]>Dec 14th 2009 6:31AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 6:44AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Like poor flash video playback? Na never!]]>Dec 14th 2009 9:35AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 9:49AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 6:52AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 7:02AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 7:11AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/They don't want to ruin the paradise that the iSheep live in. A phantasy where every Apple product is perfect and Steve Jobs is the ultimate ruler of the universe.]]>Dec 14th 2009 7:47AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
I'm sorry, did you just use the word "sheep" in reference to Mac users? Do you use Windows? The OS that has about 90% of the market?

Who's the sheep again?]]>Dec 14th 2009 2:40PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
The sheep are people that are convinced that their computers cannot have any problems because they were manufactured using fairy dust in secret factories in Tunguska by Steve Jobs and his race of Vs.
I have never met a PC user that didn't have a sense of humor about their choice of OS/hardware. With most Mac users I know, it's denial, denial, denial, problem "solved". And the incessant evangelising. Plus the nasty, smug ads attacking other products instead of praising their own. Any person with self-respect would find those ads offensive both to this intelligence and the company that runs them, You think people hate Apple because they need something to hate? There is already tons of shit to hate, like syphilis.

]]>Dec 15th 2009 2:29AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
THEIR intelligence
]]>Dec 15th 2009 2:31AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 7:33AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Apple don't charge a premium for their hardware, they charge a premium for their form-factor, cases and OS. Apple have only ever espoused the benefits of Macs over PCs in terms of OS X vs. Windows, not their hardware. It's fanboys who insist the internals are some magical kind of technology that never fails.

The first iMac to ever have a quad-core and there are problems, is this a surprise? Number one rule is that early adoption of something radically new is a gamble.

Also, I don't see how the problem is as common as some may have you think, tech sites are made up mainly of people looking for help, and considering the entire base of MacRumors members is probably less than 1% of Mac owners it seems silly to conclude that lots of thread=widespread problems. That only holds if every Mac user on the planet was on MacRumors.]]>Dec 14th 2009 8:03AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Sony prices are not indicative of the PC marketplace in general. Sony is known for its high prices (I'm not complaining, based on my experiences I wouldn't touch a laptop that isn't a Vaio) so it's almost like comparing Apple (well, almost the "PC Apple") with Apple.

]]>Dec 14th 2009 9:48AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Agree totally, for some reason people always forget to factor in the fact that the iMac is an all-in-one and not a desktop. It's basically a laptop with a screen glued to the lid, you pay a premium for that form-factor, and the iMac is the pinnacle of that form-factor hands down.]]>Dec 14th 2009 1:40PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Not to mention the fact that the 27" H-IPS panel Apple is using is considerably more expensive than the 24" version. The difference in cost between those two panels easily covers the difference between competing 24" AIO models from other companies. Even when they aren't using IPS panels like Apple is.]]>Dec 14th 2009 2:29PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
]]>Dec 14th 2009 7:34AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/The help thread on apple is 79+ pages long
the imac section in macrumors is full threads about problems.

just goes to show how widespread it is.]]>Dec 14th 2009 7:45AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Assuming that every person that had a problem posted in that thread which, considering Apple's target audience, about 26.74% of them did.
]]>Dec 14th 2009 8:57AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/I'd be happy to take a look for you to thoroughly check your system to make sure it is free of bugs.
Now just kindly hand it over to me......]]>Dec 14th 2009 9:38AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Looking at the first page of the thread there are 15 posts. Lets assume each page contains 15 posts, and lets assume each post is a new person. 15*75 is 1,185. So at worst 1,185 people have had a problem, now tell me how many iMacs have been sold? Maybe 10's of thousands? These problems probably represents less than 2% of all 27" iMacs sold. Not saying the problems are acceptable, but lets keep a little perspective, even with my wholly unscientific calculations these problems are not widespread.]]>Dec 14th 2009 1:51PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Apple haters love to conveniently forget the fact that people who aren't having any problems generally don't post to the forums just to say they're not having problems.

So yes, the number of people actually having problems is very, very, VERY small in the context of number of iMacs sold. That still doesn't make it ok, but it also doesn't mean the Apple haters get to blow it out of proportion either.]]>Dec 14th 2009 2:37PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 8:36AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Since the 27" iMac can function as a monitor since it has a DisplayPort input... it might be cheaper to just get a 27" iMac and use it as a monitor... that also has a computer built in!

The 30" monitor is $1800... while the 27" iMac with LED monitor and a free computer is $1700... hmmmmm.]]>Dec 14th 2009 4:50PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 9:10AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
At least it's running and not DOA.]]>Dec 14th 2009 12:04PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
There are hundreds of games for the Mac, but what you're probably forgetting is that Macs can run Windows, too. I don't know why you would buy a Mac if all you're interested in is gaming, but if for some reason you find yourself in that situation, just run Windows and play whatever game you want.]]>Dec 14th 2009 2:43PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
Am I the only one who thinks it's pathetic that the only thing people can think of against Macs is that they don't have many computer games? Honestly, computer games?]]>Dec 14th 2009 3:55PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 9:29AMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/
How are you commenting then ; )]]>Dec 14th 2009 3:58PMhttp://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/http://www.engadget.com/2009/12/14/apple-apologizes-for-imac-delays-keeps-mum-on-doa-display-iss/Dec 14th 2009 9:53AM