http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/ Engadget Comments for Best Buy's $40 'pre-optimization' determined to be worthless, iPhone earbuds determined to be white http://www.engadget.com/media/feedlogo.gif http://www.engadget.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:41AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 5:07PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Feb 18th 2010 6:25AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
They are modifying their images and interfering with the customer experience with their brand. ]]>Jan 5th 2010 2:42AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
That said buying *any* box at bestbuy that has been opened should be marked clearly as open box, and be discounted as such.. NOT having a 40$ fee tacked on for muddling around in it..

There is a reason so many attorney generals went after Bestbuy a few years back, and it wasnt just because they dislike blue/yellow combo!]]>Jan 5th 2010 3:05AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 3:07AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
" http://www.techsuperpowers.com/best-buy-mac-optimization "

They have it for macs too. Fanbag]]>Jan 5th 2010 3:48AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Microsoft can't do anything about this, even if it the customer was not asking for it to be done. One of the parts of the govt. suing MS was about how MS was not allowing Dell, HP, etc. to modify the OS beyond what MS had provided as default. If MS tried to crack down on this, all BB needs to do is start complaining to the DOJ, and MS would back down. That also brought about all the bloatware being installed on computers.

Sometimes, you get what you ask for.]]>Jan 5th 2010 4:05AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Best Buy is a "Reseller" it doesn't matter what they do to the image. You give consent when you knowingly purchase a computer that was (deuced on) optimized.]]>Jan 5th 2010 5:18AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
So you really think that that HP with 6GB DDR3, Core2Duo T6600 2.1GHZ and 500GB 7200rpm drive for $699 is not going to "run fast" without this $39.99 "optimization" scam?? So for $739.99, it's really going to screeaaamm??
Give me a break!!
How the heck are they doing it "at customers request" when they have cages full of *already pre-optimized* computers? Did they already pre-consult with the customer whether they would like that Skype shortcut on the desktop or not? Keep in mind that most of those "trailware" are not really trailware but JUST links to the websites of those programs, with the exception of some games and the odd program here and there.

The sales guys pitch you that this computer is fast with x processor and x amount of RAM and so forth, but AH-HA, for it to be really really fast, this $40 service is needed.

Personal story, i was at one looking a pretty solidly speced system that was for $699.99 and the salesguy kept pointing out the 6GB's of RAM and dedicated graphics card as solid features and ofcourse when i made my intent to buy, all of a sudden this super-fly PC is a no-go without a $40 optmization, and or a $70 security and setup package (security software extra), or a $70 restore CD creation. I pointed out the recovery disc creator that was prominently staring at us from the desktop and that you just put i the required # of DVD's and it does it itself. Windows updates take care of themselves in the background. Security software, i use Avira or M.S Security Essentials, and he countered that free A/V software (even from Microsoft itself) does more harm than good because they're "free".

After i declined services that i personally didn't see any value in and personally didn't need, than the circus began. First he had to check if they have them in stock without optimization, and he disappeared for a good 10 mins. Then he had to wait for keys to the lockup because the keyholder might have taken them by accident out of the dept and so on. After another 10 mins, told im not to bother and in his presence and full view i went to a demo laptop, went to their site and did an in-store pickup. Went to the T.V dept, sat in a comfy sofa and waited for the email verification and walked out with my fresh, never molested-by-geek-squad laptop.]]>Jan 5th 2010 8:27AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Bravo! Geek Squad = Lame Squad]]>Jan 5th 2010 9:03AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/really? You did that? Really?]]>Jan 5th 2010 9:08AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
And who claimed it needed anything? Just best buy it seems and that's nothing more than a money grab. Best buy understands that you can strong arm 40 dollars out of people because at the end of the day, most consumers are dumb. And when they're spending significant amounts of money on anything, 40 more dollars seems like nothing, they'll just take it to avoid the hassle.

Surprising to say, but one more reason to buy a laptop from Walmart (although I don't condone shopping at walmart - if you're gonna use a big retail store....).]]>Jan 5th 2010 9:34AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
I had a somewhat similar experience at Best Buy. I was looking for a laptop and after I narrowed it down to two I got an associate to help me out with the finer details between them. After deciding to go with a $900 Sony Vaio the salesman tried sell me Kapersky AntiVirus for $70 he said the software was already installed on the computer. When I looked at the lockup, all the laptops I could see had the tape cut and kapersky was taped to the back of the box, so I can only imagine that he was telling the truth about it being installed on all the laptops. I told him that I didn't want Kapersky and he said he'd have to have Geek Squad uninstall it. While I was waiting for that to be done the salesman found me and said that he found a box that didn't have the antivirus software installed. The box was still had the tape cut though and seeing as how the computer didn't take 5 minutes to start initially and had no bloatware on it other than a trial of norton and office I'd imagine that it might have had the "pre-optimization" done. If that's the case, I wasn't charged for it though.

I don't like the fact that all the boxes were opened and that customer's aren't given the chance to purchase an unmolested computer like they once were but I guess that's life. The computer still kicks ass though and for anyone who's interested...it was a Sony Vaio FW560 F/T

Intel C2D P7450 2.13GHz 3MB cache 1066 FSB
6GB DDR2 800MHz
500GB 5,400rpm
Blu-Ray Reader
ATI Mobility Radeon HD 4650, 512MB
16.4" screen w/1600 x 900 resolution
Windows 7 HP]]>Jan 5th 2010 10:39AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 1:40PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Two quick things... Firstly there is much more to the tweaks than this tiny two minute video describes, and consumer reports isn't exactly the most reliable source of information ever. It is a worthwhile service for those consumers who don't know a whole lot about technology. And by the way, not all of Best Buy's computers are sold pre-optimized. If the consumer wants the service done, having systems done is a time saver. If they do not want it then a brand new system is sold. Many of you have a bad experience with one or maybe a couple of employees and then bash the entire company for having illegitimate business practices. There is a little thing called the Better Business Bureau. Contact them if you have a problem.

Secondly, there is a reason why products are marked up. It's so that people can have a job. If any big-box electronics retailer sold everything at cost then, like when Circuit City or CompUSA/Good Guys closed their doors, how many people will be without jobs. Best Buy currently employs over 160,000 people worldwide. What help would that give the global economy?]]>Jan 5th 2010 10:05PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
OR for $99 I can have someone set up my computer, run software updates, transfer my info from my old computer (pc or mac) AND get a year of training that includes such things as how to run software updates myself. and use my email, web browser, ilife, iwork etc.

as for the service contract, does it include accidental damage, loss and theft insurance. if it does great. if not, forget it, AppleCare all the way. cause then I know that the guys working on my computer were fully trained and certified by Apple and I'm not getting some Geek with a text book on the table next to him. ]]>Jan 5th 2010 10:51PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:42AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
I don't see how. This article/post is misleading...not to mention a lie.

Best Buy doesn't "force" anyone to buy this pre optimization. They actually used to "penny out" the difference (which means they'd only charge a penny for the service if you didn't want it, but it was the last computer).

The terms have changed now, if they don't want it...Geek Squad will keep the computer overnight and basically, re-add those trials back on the computer again. Then give it back to them. So Best Buy isn't forcing anyone to buy anything.

Not to mention...Best Buy just houses Geek Squad. That service is not part of Best Buy or their big wigs. That comes straight from Geek Squad themselves.]]>Jan 5th 2010 8:56AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
So now if I can not walk in and walk back out with a machine brand new in box, but instead have to wait overnight for the black shirt monkeys to finish screwing with it, I will never buy another machine from Best Buy regardless of how good a deal it is.]]>Jan 5th 2010 10:04AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
In reference to someone not wanting services on pre-setup only computers: we give the services away if the customer really doesn't want it.

I'm hoping to move back to security soon so I'm not forced to spoon out bullshit to make a paycheck.]]>Jan 5th 2010 1:27PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:44AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Yeah! They could sell reasonably-priced HDMI cables too!

Seriously, I was in the check out line at Best Buy just before Christmas, and I saw a 4ft HDMI cable for $60. I cracked up, but quickly stopped laughing once I realized everyone in line was looking at me.]]>Jan 5th 2010 8:34AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Now they offer somewhat decently priced memory that is for available online only while anything sold in store is way over priced. Example 4GB 2x2GB kit available online only is $84.99. A 2GB stick in store is $69.99 or $72.99. So almost twice as much in store for the same product, rape you very much....]]>Jan 5th 2010 10:42AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
It would be interesting to get their stock numbers and find out how many "optimized" laptops they have vs "unoptimized".]]>Jan 5th 2010 2:46AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 1:59PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:46AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:47AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Turning BB shenanigans into an attack on MS would be a bit less transparent if you hadn't already posted basically the same bitchy rant in two other articles.

"Predictions for 2010?
Jan 2nd 2010 8:00PM on Engadget
@Rinum009
Windows Explorer (Not Responding) when simply accessing a non-existent network resource (either by misspelling or any power off, or any other billion common reasons this happens) will go away or be handled gracefully because some dumb kid said they wished for it in Windows 8 and 'she did that'. Never mind that the rest of us wished it away for the last 25 years."

"Entelligence: Gartenberg's best of 2009 in personal tech
Jan 2nd 2010 4:23AM on Engadget
@name of user
Well its all relative. What could compare? Windows 7 finally gets a font book manager! Woo hoo! It only took over a quarter of a f*cking century and it still requires registry entries and safe mode to remove if a system component uses a font. 25 years and the 'Add Font' dialog is still from Windows 3.0, small, tiny 8 character tree menu too. WTF?

Nope, no copy to a user 'Font' folder still. Apple must have a patent on this?"
]]>Jan 5th 2010 3:07AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Nothing constructive to add? Yeah, your comment is about as useless as those excess desktop icons. This thread needs some 'optimization'.]]>Jan 5th 2010 3:16AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Dude...this is a Best Buy problem, not a Microsoft problem! If a 92% worldwide market share doesn't convince you that there is at least something worthwhile to be found with Windows then you, my man, have lost objectivity. ]]>Jan 5th 2010 3:25AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Judging by the condition of your first comment, I guess most readers agree.
]]>Jan 5th 2010 3:25AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
He just didn't say it in so many words.]]>Jan 5th 2010 3:28AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Oh gad, come on people! Unless you've been living under a rock, Microsoft works in conjunction with these hardware manufacturers. But that is the way its done with wintel pcs. You get what you pay for and the experience of Microsoft is tarnish by this. I would LOVE to buy a Microsoft PC. I would hope and expect that the experience would be better, akin to my iPhone. I've owned many 'winmo' phones prior, but they we're NEVER called 'Microsoft Windows Mobile' phones, they were 'branded' ATT, T-Mobile, etc.

The problem is that the crapware that is installed has Microsoft's blessing. You really think they have no control over this? After being sued for forcing OEM to carry only DOS or Windows for years and Microsoft can't exert a little more Q&A? It is a crying shame. You will never, ever, ever, see a rebranded iPhone just because of this. If Microsoft had an ounce of respect for its users and concern for the image of their OS that Apple does it would result in a better product for all. Sorry, but as a "92%" Windows user, thats just how I see it.

Like everyone smart here, I do the exact same thing... unbox, wipe, and start over. The problem is that -again with Microsoft's blessing, THEIR os discs are usually tainted with such crapware -to separate and cry foul is ridiculous. BB is just MS's bitch. This is why you can run 1080P on a virtual pc inside an old mac mini with NO graphic card acceleration (read: built in onboard $hitty intel GPU) and still have a better experience because it doesn't have 'Power Plus Player DVD third party DVD Burner Supreme IIXX" preinstalled when you use a real Microsoft boxed copy of Windows.]]>Jan 5th 2010 3:49AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/I downranked you just because you said "wintel." That might have been a viable nick name years ago but Apple uses Intel too, now.]]>Jan 5th 2010 10:36AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/duh, thats exactly why I said wintel, vs. mactel. Saying Intel PC doesn't specify if its running Windows or *nix, such as OSX.]]>Jan 5th 2010 3:53PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:48AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
I have asked on multiple occasions to actually see 2 different units, and I was just told to blindly sell these services, refusal would only get you sanctioned.

I personally believe that the GS needs to step up the game and actually start providing real services to the customers.

BUT

As far as not selling the computers without this "service" is not true, at least in my store. If someone does not want to buy it with the services, we simply restore them back to factory settings.]]>Jan 5th 2010 2:49AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Does your store also sell the item at a discount too? It's an open box item after all.]]>Jan 5th 2010 3:35AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
If you sell computers for BB then you just like any other employee don't come up with prices or services, GS would have nothing to do with it. I'm sure this is corporate strategy to increase profits because of the huge profit margin is services. They are doing so because people buy this crap and if you don't know then you buy. Some people don't know how to change their oil either and they pay $50 - tragic, people pay $4 for a cup of coffee...]]>Jan 5th 2010 5:36AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Between management pressure over services and the deterioration to my conscience for selling them, I lament coming to work every day. ]]>Jan 5th 2010 1:35PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/I understand some people may like this "service" -- or would if they did anything helpful .. but I hated the idea of buying a "new" computer that someone else already unboxed and messed with.

That said, I'm not too surprised the service offers no benefits .. even for people who actually want the service.]]>Jan 5th 2010 2:51AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:53AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 12:25PMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:52AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/
Nuff Said.]]>Jan 5th 2010 2:54AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 2:57AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Jan 5th 2010 3:01AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/Format hard drive, reinstall Windows.]]>Jan 5th 2010 3:02AMhttp://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/http://www.engadget.com/2010/01/05/best-buys-40-pre-optimization-determined-to-be-worthless-ip/1. You don't have the real Windows DVD (I think Dell is the only major company that still include a real Windows DVD on consumer PCs).
2. You don't even have a restore disc (On HP PCs, you have to create your own restore DVD, they're not included)
3. Even if you have a restore disc, it will simply put back all the junk]]>Jan 5th 2010 3:23AM