Almost the whole piece is told through the words of Realtime Worlds' Community Officer Ben Bateman. His story is relentlessly optimistic about the state of the studio and the development of APB, especially so during the portion where he tells of QA's warnings and complaints from APB beta testers being acknowledged, but ultimately ignored.
Acknowledgment of reality doesn't set in until after APB launches and the hard subscription figures showed the game wasn't going to make it. Then come the painful details of how layoffs went down and how the studio eventually shut down. Give it a read for the human interest angle on a sad business tale.