Multiple voices could be heard, too. "I have a six minute one where he and his friend discuss all the different ways they're gonna have sex with my wife." Not exactly what Predator characterized as "reaching out" to Microsoft to offer his help resolving the security issues he's claimed to have exploited.
"I would say 'reaching out for contact' is an extremely generous phrase," Toulouse said. "Most of the stuff that he leaves on there is flat out harassment. It's not contact. He's not trying to help or do anything. He's mostly just insulting me. And I get that from time to time. It's just the nature of my role. The kids sometimes try to go after me -- it's not that big a deal."
In terms of what actually happened, Toulouse was quick to point out that his Xbox Live account wasn't "hacked" per se, but rather his personal site's web host failed to protect his information. The actual issue, he said, is social engineering (Predator's ability to manipulate the web host in order to reset Toulouse's password) -- an issue that "no one has solved."