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SOE acknowledges "external intrusion" responsible for website downtime

Jef Reahard
04.23.11
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Sony Online Entertainment has acknowledged an issue that has caused its MMORPGs and game-related websites to be sporadically unavailable since Thursday, April 21st. SOE's Linda "Brasse" Carlson posted on the EverQuest II forums late last night, attributing the trouble to "an external intrusion."

Users have experienced connection issues in everything from Vanguard, to EQII, to Free Realms, and EQII's main website remains inaccessible as of press time. Station Cash and account services appear to be working normally.

"As a result of an external intrusion on its system, SOE interrupted its services on April 21. Promptly upon learning of the intrusion, SOE initiated an investigation and took corrective steps to bring its games and other services back up," Carlson explained. "We are working hard on bringing all of our player sites back online, but have no ETA at this time. We apologize for the inconvenience and thank you for bearing with us."

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