A devblog released in response to the issue only served to make things worse, so CCP opted to fly the game's democratically elected Council of Stellar Management to Iceland for a series of emergency meetings to get a handle on the situation. Those meetings were concluded yesterday, and both the CCP and CSM made statements today to clarify the decisions reached. During the meeting, the CSM negotiated on behalf of the playerbase to hammer out an agreement on EVE's microtransaction policy, overheating issues with the captain's quarters, and other recent hot topics.
Skip past the cut to watch the video accompanying the statement, and head over to the EVE devblog to read the official statements. If you have any further complaints or issues relating to the recent controversy, please mail them to firstname.lastname@example.org or leave them in a comment and I'll do my best to ask the CSM delegates or pose your questions to CCP at Tuesday's upcoming press conference.