"That's where it is right now," Zeschuk told me, before he noted that "over time, we'll see." For now, the Galway-based office is primarily focused on making sure SW:TOR servers aren't crashing and players aren't furious. "It's really a reflection of how important we value the service," Muzyka added. "The commitment as a premium service subscription game is to support it with high quality service every step of the way." BioWare apparently thought that commitment serious enough to bring on approximately 400 new employees to man its Ireland location.
And with initial subscriber numbers still on the rise, it looks like that commitment will pay off, at least in the short term. In the long run, however ... well, let's just say it won't be shocking to see the Ireland studio transform into something more than strictly support.