The shutdown FAQ encourages LEGO Universe players to share their favorite memories on the forums and ends with a heartfelt message from the team:
"Our decision to end LEGO Universe is similar to decisions we also make with LEGO Product collection, where favourite sets come and go to make space for new sets. It was time for LEGO Universe to end and hopefully new digital LEGO experiences will come in the future."We first heard of LEGO Universe's closure last November, when the studio announced that the game's freemium model was not bringing in enough paying customers to keep the title afloat. LEGO Universe is a youngling in the MMO genre, having released in October 2010, making the game one year and three months old at the time of its shutdown.
Refunds for those who had a paid subscription on file after December 31st, 2011 will be distributed early next month. Unused LEGO game cards may also be exchanged for LEGO e-gift cards.