Hickman explained in the post that a studio like BioWare and a game like SWTOR "live on and thrive as we change, actually thrive because we change," implying that developers leaving are a natural part of studio evolution. He was quick to note that key players like Creative Director James Ohlen are still around to "carry the banner of BioWare."
Regarding the 1.4 bugs, he was quick to note that designing and testing a large game like SWTOR is very complex. However, the QA team has put in new measures to help catch future issues like those seen in the last update. He said, "We will strive to give you the best, high quality, bug-free experience that we can."
Lastly, the Oceanic players are still a concern for the developers, but the free-to-play update will hopefully change the population of the Oceanic servers. Hickman explained that he wants to hold out to see what F2P brings before making a final decision regarding these servers.