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Apple CEO Tim Cook has said he's "deeply offended" by fresh allegations of poor working conditions in its Chinese factories. Contractors hired by Apple to assemble its latest products have been criticized before over poor working conditions, and while the firm has tried to be more proactive in recent years, a new BBC investigation suggests the problems still persist. Undercover reporters hired at Pegatron factories discovered an exhausted workforce regularly falling asleep at the production line. Twelve hour shifts are common, which means employees often clock over 60 hours on the factory floor each week -- well above China's 44-hour working week, but possibly legal given the country also permits 36 hours of overtime per month.

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It's been almost a year since John Chen was appointed to save Blackberry and it's clear that his grand plan has, at least, stopped the company losing money hand over fist. In the Canadian outfit's latest three month report, it reveals that losses have been trimmed from $4.4 billion last year to a much more manageable $148 million. Of course, it's clear that as the business reinvents itself as a software-and-services company, manufacturing smartphones has increasingly become a side project.

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ZURICH, SWITZERLAND - MARCH  14, 2014: Google Corporation Building sign.

Google sees itself as an unbiased index of the web, saying that it only removes results when lawmakers deem them to be illegal. Unfortunately, that's not an argument that holds much sway with the movie studios, still smarting after the heavy-handed Stop Online Piracy Act was shut down. If the New York Times is to be believed, it's prompted the Motion Picture Association of America to use politicians as its newest line of attack. It's a move that even Google has felt compelled to respond to.

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Years of being dinged for ineffective and unresponsive customer service may be catching up to Comcast, which is finally responding with some much-needed tweaks. Charlie Herrin became its SVP of Customer Experience in September, bringing new features to the My Account app (iOS, Android) that track the progress of field technicians and now, arrange customer service call backs. The way it works, is that customers can initiate troubleshooting within the app, and if that doesn't work or doesn't apply, choose a convenient time for a rep to call them instead of wasting time sitting on hold. There's also an option to tweet for support as well, so whatever way you prefer works. Options like this have existed before, with phone prompts during periods of high call volume, but putting it in the app should make it easier for customers to monitor when their issue will be addressed without having to go through the phone tree in the first place.

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The Sony Pictures hack is getting all of the attention right about now, but it turns out that another prominent organization recently was victim to a security breach as well. Last month, ICANN, the outfit that regulates the internet's domain names and IP addresses, fell prey to a phishing attack that tricked employees into giving out email login info. What'd the ne'er-do-wells get a hold of? Administrative access to all the files in the Centralized Zone Data System. Which, as The Register points out, granted the hackers access to unalterable generic zone files (what're needed to resolve domain names to IP addresses), and gifted them with contact information for, among others, some of the world's registry administrators. Passwords were stored as "salted cryptographic hashes," but ICANN deactivated them as a precaution anyway. The firm's wiki was breached too, but aside from public information, a members-only index page and one user's profile, no other private data was viewed.

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Instagram has made good on its promise to start purging inactive, fake and spam accounts this December, and it's doing such a great job that users are calling it "Instagram Rapture" or "Instapurge." Celebrities ended up losing a big chunk of their followers, like Justin Bieber whose Belieber count went down by 3.5 million, according to the list created by software developer Zach Allia. Ariana Grande's numbers are also down by 1.5 million, while Kim Kardashian lost 1.3 million fake minions. Someone named chiragchirag78 even went from boasting 4 million fans to have only eight left -- poor user was so devastated, he ended up deleting his account. But it's still Instagram itself that's suffered the worst blow, shedding almost 19 million followers in the process.

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Some Lumia owners will be able to take photos more quickly these holidays -- and they might be better, too -- now that Microsoft has begun rolling out its latest software update called Denim. We say "some," because only Lumia 830, Lumia 930, Lumia Icon and Lumia 1520 owners will be able to enjoy the new features for now, and only if they live in one of the select countries getting the update. Denim, which was announced back in September, speeds up the Lumia camera app and brings image quality-boosting features with it. The new Rich Capture mode, for instance, automatically uses HDR, Dynamic Flash and Dynamic Exposure to take pictures, while a new imaging algorithm allows it to snap crisper daylight and lowlight images.

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It can be difficult for us commoners to fathom just how much money a billion is. So, if you need to see more than just a figure to fully digest the kind of wealth Notch got from selling Minecraft to Microsoft for $2.5 billion (yes, billion with a B), just take a look at his new Beverly Hills mansion. This is the house Minecraft bought, people: a $70 million estate with its own cinema, iPad-controlled fountains, automated glass doors, a panoramic view of LA and, best of all, a candy room, which is exactly what it sounds like. That amount includes all the expensive furniture and 90-inch TVs displayed in the mansion, along with cases of Dom Perignon champagne, because you don't celebrate buying houses like this with Two Buck Chucks.

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What was that? You wanted to get some recipes going for news-content automation in addition to push notifications to grab an umbrella for tomorrow? Well, lucky you because Time Inc. announced it's adding IFTTT (If This Then That) support for five of its publications: Entertainment Weekly, InStyle, People, Sports Illustrated, and of course Time. The outfit says it's using in-house tech to make it easier to automate stuff like sending all NFL articles to Pocket so you can read 'em on the subway, for example. Another is getting a weekly movie summary sent straight to your email from Entertainment Weekly. This update benefits both Android and iOS users alike and it's available right this minute. Now its just up to you to see if too many cooks can spoil these recipes.

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