Have had similar problems with the display screen. It looks as though a photo on a glass plate broke. Very frustrating. HP is no help at all with very rude attendants.
I took the unit to Best Buy and the Geek Squad has been the most useful. They tried a new Display Drive and that seems to have stablilized the situation. So Far
“An engineer explained to us that hundreds of ear impressions were gathered in the name of research, and while each one obviously boasted its own unique shape and size, one single characteristic remained uniform across the board: the entrance into the ear canal is not a perfect circle, it's an oval.”
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Have had similar problems with the display screen. It looks as though a photo on a glass plate broke. Very frustrating. HP is no help at all with very rude attendants.
I took the unit to Best Buy and the Geek Squad has been the most useful. They tried a new Display Drive and that seems to have stablilized the situation. So Far