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dave

Are you affected by the iOS 7 iMessage bug?

Earlier this week, I noticed a fairly strange thing happening with iMessage:



As it turns out, there's an ongoing issue with iMessage. According to Apple, a "small number of users" are affected by a bug in iOS 7 that stalls iMessages and prevents them from being sent (as well as prevents them from falling back to SMS). I'm one of the unlucky few who's been bitten by this bug and it's infuriating -- especially since most people I interact with use iMessage!
  1. There are a few steps users can do to temporarily resolve this issue:
  2. Open up Settings -> Messages -> Turn iMessage off.
  3. Reboot your phone.
  4. Open up Settings -> Messages -> Turn iMessage on.
  5. Now send messages again!
An additional method suggests resetting your network settings as well (Settings -> General -> Reset -> Reset Network Settings).
Some users are reporting success with these methods, but sadly neither of these steps are working for me. In my frustration last night, I quipped:



(Daikatana, even. This is bad!) Anyway, Apple has acknowledged the bug and said it will be fixed in a forthcoming iOS 7 update: www.engadget.com­/2013­/10­/02­/apple­-acknowledges­-ime...

Have you been bitten by this bug or do you know anyone who has? What are you doing to get around it?

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10 replies
groovechicken

Wow, that's annoying. I guess the bright side is that at least it's not sending them to the wrong people as was happening in Google Hangouts earlier in the week, :/
1 like dislike
Laseru

I had the issue, first a restart worked fine and then it did not help. I did the steps in the guide and now it works.
1 like dislike
cass

Wow, that temporary fixed worked! I just received a bunch of messages to my phone that I failed at some point.
1 like dislike
Musikon

I guess I was a little luckier, I just restarted my phone and it seems to be working fine now. I've had to do this twice, and each time it has fixed the issue.
1 like dislike
brasterc

I restarted my iPhone and my iPad on Sunday. Both have been fine since. Fingers crossed...
0 like dislike
brasterc

I have also been bitten by this bug. I read that you can turn iMessage off, reset your network settings, and then turn iMessage on and that will fix it.

I haven't tried this yet though... not knowing the other side effects of resetting the network settings...
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dave

If you do this, you'll need to reconnect to all your wifi networks and reenter your wifi passwords.
0 like dislike
brasterc

Which was my fear, so that is why I haven't done it.
0 like dislike
gilbertox00

I've been affected by this bug, now I know why some people are getting back to iOS6, there are several articles online about how to do it. Rebooting my phone works, but is annoying and unreliable the new iMessage sucks.
0 like dislike
EBone

My wife's new iPhone 5C is affected by this.
0 like dislike
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