Engadget comments: too far gone to be saved?
After spending some time on sites like Anandtech and StackOverflow, I'm having a hard time understanding the value that Engadget's comments bring. I can't think of the last time they enhanced the article or offered new information. Or even correct information.
Example thread of awfulness:www.engadget.com/2014/02/04/apple-and-carriers-sup...
Thoughts? I say pull the plug.
That said, we're trying to change things. It'll definitely be a slow process. Not to mention, we get an incredible amount of discussion on our posts. But we know it's bad and we're working on it.
That said, the Engadget forums are a downright cheery place compared to our comment sections and it's something I hope people both use a lot more and act like civil, intelligent humans.
Beyond that, I think having more community moderators who agree with a set of guidelines about not just troll vs non-troll comments, but pertinent vs useless, on-topic vs off and flame-bait vs normal human. Give those moderators the ability to shape certain comment threads. The iPads for schools article I linked above? How many of those comments belong on a tech web site? Maybe 6 or 7? Once trolls and dum-dums start to get the message that their comments just disappear out from under them (and quickly), they'll start to find greener pastures like Yahoo, where they can feel good about what they write.
And even though I never had that happen to my posts under the old system, I still get banned under the current one while the trolls continue to roam free.
Though I understand they may be short handed on moderators. I'd volunteer to help if they'd have me.
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