Discussion about
MrSling

Hi, This is MrSling at SlingMedia. I'll be here taking questions and providing info on Sling products June 22 & 23 from 10:30 a.m. to 5 p.m. EDT.

Come join the conversation and give us your comments. Looking forward to seeing you.

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63 replies
EBone

Slingplayer for iPad update coming soon?
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MrSling

Hi, We're working hard on SlingPlayer for iPad. We think it will give an incredible mobile TV experience. However we are not able to share introduction dates at this time.
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scirica

This kind of reminds me of the days when we were waiting for Sling for iPhone. Very little communication from Sling, which is very frustrating to your most loyal customers and early adopters. I hope this time you handle the media side of this better. Glad to know you are working on it. Can you at least say if you are targeting a 2010 release?
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evie

I agree with you. It's extremely frustrating to not even have a time frame projected.

Why does Sling even come here if they don't have something to say about iPad?
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scirica

Don't get me wrong. I found their marketing team very easy to work with in private (email/phone). Just very weak on the public side. I'm hoping that "Mr Sling" can start changing that. Something tells me that Mr Sling and I have communicated in the past ;)
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MrSling

Thank you for your input. Can you tell me what you would like to hear from Sling?
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MrSling

Again, I understand your concern. We are in the middle of developing the SlingPlayer application for iPad and it will ship this year.
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Pugsly

Will this be an updated version like say pandora was as a update for current users of the iPhone app, or will this be a new $30 app that everyone will have to buy separately.
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MrSling

Honestly, we have not made that determination at this time.
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MrSling

I understand your concern. Thank you. Yes, we are targeting 2010 for sure.
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scirica

That's wonderful news. I can live with that answer :)
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rappatappa

I have a coupon code for SlingPlayer Mobile, is there any way to redeem it for SlingPlayer Mobile for Android?
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MrSling

Sorry but existing codes are not transferable to SlingPlayer Mobile for Android.
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MrSling

Hi, I would like to give you a little more info about why your code is not transferable to SlingPlayer Mobile (SPM) for Android. You can only transfer SPM registrations to/from versions of SPM purchased from the same store. So, if you bought SPM from iTunes you can only transfer that registration within that ecosystem. Same goes for the Android Market. Those registrations are managed by the individual markets and not by Sling Media. I hope that helps.
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TheSituation

You have a great product. I use it all the time when at work via web, travelling on the laptop via Slingplayer, but why do you continue to release Slingplayer mobile for all of these new to market phones and continue to ignore the Blackberry Storm? Is this even being worked on????
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MrSling

Great to hear that you're getting good use out of your Slingbox.

We haven't forgotten the Storm. We continue to investigate developing for the Storm. There are some issues with RIM and the protocols they support on that particular phone which is slowing us down.
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TheSituation

Thanks for the reply. Please let your developers know I have my $30 set aside for them in anticipation of the completion!
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MrSling

Will do. We'll keep trying!
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jasona

If you have the SlingPlayer for Blackberry, but moved to an Android device, can you carry that license key over to the Android app. Or do you have to spend $29.99 again for the Android one?
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MrSling

Sorry but you can only transfer SPM registrations to/from versions of SPM purchased from the same store. So, if you bought SPM from iTunes you can only transfer that registration within that store ecosystem. The registrations are managed by the individual markets and not by Sling Media. So if you purchased your SPM from Sling you could transfer it to any other SPM you buy from Sling.
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jasona

Ahh got ya
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ethan55

What happened to the Slingcatcher, been trying to get one but it has disappeared from retail stores, has it been discontinued?
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Jacobly

I believe it has been discontinued.... but maybe MrSling will know for sure.
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MrSling

We have stopped making and selling the SlingCatcher.
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ethan55

Any new product that would do the slingcatcher function? How can I watch my slingbox on another tv without using my computer? Setting it up permanently on the tv through hdmi like the slingcatcher did?
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MrSling

We believe that in the near future TVs will be equipped with any combination of Ethernet, Flash and other technologies. In other words, you may not need a hardware device in addition to the TV in order to receive video over a net connection.
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ethan55

Well, its a shame that nowI have to spend thousands of dollars buying an ethernet equipped Tv to achive what the $199.00 did perfectly!
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Jacobly

Any idea if the SOLO will support the new h.264 streaming firmware I have heard Sling is moving to, or will this be a Sling PRO-HD only Firmware update? Will this be part of the Slingplayer for iPad release?
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MrSling

Good question. We generally don't discuss product protocols before they ship. However, I can say that we are constantly evolving our code base to be compatible with the latest and most advanced technologies. So if we develop a SlingPlayer app that supports a new protocol we will make sure the Slingbox can deliver with that protocol.

Apple has made some decisions about how video is received by the iPad. We'll be completely compatible with those requirements.
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Jacobly

From your support pages, it indicates that the slingprojector software is only compatible with XP and Vista. Can it be installed and run properly in Windows 7? If not, will there be an update to support this new OS?
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MrSling

We have not made any code additions to SlingProjector for Windows 7 compatibility. If you try it may or may not install and run. However, we are definitely not supporting SlingProjector on Windows 7.
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Jacobly

And finally, with Sling's transition of new products to the OEM space, will we continue to see new products being released for the consumer?
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MrSling

Hi, I'll answer this one first. I can tell you emphatically that Sling has no intention of taking its focus off the consumer retail market. We love end-users and get stoked when we hear how our products are being used.

That said, any business must continue to grow and the the television provider market is huge and ready for value-added services like placeshifting. We simply can't ignore that opportunity.
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okcnyyfan

Can you enable JIT support in the Android player? The player wont work on my favorite ROM. Having to move to another.
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MrSling

Hi, Sorry but we only support the official Android ROMs.
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okcnyyfan

Froyo (Android 2.2) is an official build and has JIT built into it. So can we not use the Slingplayer on anything above 2.1?
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MrSling

I believe Froyo is still a development build.
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dascalos

Any word on the release of the Sling Receiver 300?
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MrSling

The Sling Receiver 300 is one of our OEM products and, for now, will not be sold in retail. The first television provider to carry the product will be DISH network. If you're a DISH subscriber you should check in with DISH to see when they will make the product available. If not, try looking into DISH's offerings.
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pinestock

MrSling Says: "You can only transfer SPM registrations to/from versions of SPM purchased from the same store."

I bought my SPM from the The Sling Media Store for my WinMobile HTC Diamond. Now that I've upgraded to HTC EVO, I want to transfer my key. However, SPM for Android is not available via Sling Media Store - it's only available on Android market. So now I'm forced to re-purchase SPM because Sling is not offering the Android app through it's own Sling Media Store. Have I followed this path correctly?
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MrSling

Yes, that's correct. We must use the Android Market to get the product out there right now.
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pinestock

Fair enough. SPM is easily worth the $29.99. It looks great on the EVO and I'm very thankful that it's available. Best Regards.
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MrSling

Thanks so much!
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breser

Two questions:

When are we going to see a SingPlayer for OS X that supports HD?

Why do the current versions of SlingPlayer for Windows and OS X not allow you to connect to the DishNetwork 922? Older versions work fine with it (at least in SD quality) and even include the remote for it. So it's rather odd that it refuses to work with it. On top of this the mobile SlingPlayers work with it fine. So it's obvious that you can do this but have chosen to disable the software for some reason. Rather disappointing when a product is advertised as having a built in SlingBox when it doesn't behave like a SlingBox.
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MrSling

You can get a really great Mac HD experience by using the Web Based SlingPlayer (WBSP). If you haven't tried it you really should. Just go to www.slingbox.com and click on "Watch". Then enter your account info and you'll log right into your Slingbox. We will be placing a lot of focus on the WBSP. Please give it a try. The WBSP should work nicely with the 922.
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scottct1

This is incorrect information. You can not watch the DISH Network 922 from www.slingbox.com... you can only watch via DISHNETWORK.COM and must be logged in via your DISH Network account.

I wish we could use the built in Slingbox in our 922 like a regular Slingbox. I want to use my Slingplayer application, not be forced to login to DISH Network's website each time.

Because of this limitation the 922 is a major disapointment for us Sling fans.
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MrSling

You are correct about needing to use dishnetwork.com. I apologize for that error.
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breser

No offense but the web based players stink. Here are my reasons for feeling this way:

a) You can't arbitrarily adjust the size of the picture.
b) If you put the screen into full screen mode and then click out of the app it removes the size. Which stinks for those of us with multiple monitors.
c) No always on top mode.
d) No way to configure transmission rates.

and a variety of other reasons...

Finally, no you can't watch a 922 from slingbox.com:
Your DISH Network ViP®922 SlingLoaded™ DVR can only be watched on DISH Remote Access and your compatible mobile device. Please log-in to www.dishnetwork.com and click on DISH Remote Access link.

DISH Networks' site requires that you log into the same account you use to make changes to your account, etc... Which makes giving that info out to family members (e.g. kids) untenable.
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MrSling

You are correct about needed to use dishnetwork.com. Sorry for that error.

Your reasons for not wanting to use the WBSP are valid and I can tell you we know about those issues. We're working now to correct most all of your points. This is ongoing development and I think you're going to like the results.
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scottct1

Thanks Mr. Sling... I sure hope your correct. I am an avid Slingbox owner, I have 5 of them myself plus a 922 (and a Slingcatcher... and a few Slinglinks...) I want to preach my love of this technology and doing it for the 922 has been so hard because of how cripled the sling technology is in the 922.

Best,

Scott
SatelliteGuys.US
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