Is Netflix blaming your streaming woes on your ISP?
Bold move from Netflix. It looks like they're starting to specifically call out ISP's on the initial loading screen if they feel that things are a bit too pokey. Have you seen this sort of message pop up yet? If so, what ISP are you using?
I think this is actually pretty awesome and I fully support anyone who wants to call out ISPs on their ridiculous policies. See also, John Oliver's epic takedown of net neutrality opponents this weekend: www.engadget.com/discuss/john-oliver-talks-about-n...
When we watched House of Cards season 2, there were several scenes where text messages were shown on screen. Sadly, I have no idea what those messages said because the quality was far too low. We are completely unable to watch Netflix in HD at any point in the day, and I refuse to believe that at 9am Verizon's traffic is so congested that they can't deliver proper quality. They want to get paid twice for the traffic, and it makes me sick.
I'm strongly considering a switch to Cox cable in my area. I've been a big proponent of Fios for years now, but this kind of garbage is pushing me to the only competition around.
I do believe that 'shaming' is a great way to start getting solutions to problems. People were widely praising iOS8 this week for bringing in 'Battery Shaming' and I imagine this may make developers want to tighten up their apps. Perhaps netflix can cause a change in ISPs to provide better service
Only time will tell
All I know is that I've never blamed Netflix for these issues. I have no reason to give Verizon any benefit of the doubt after how piss-poor they made my Youtube experience before I had to route around them.
I do know that Netflix has OpenConnect (https://www.netflix.com/openconnect) but I guess they haven't been successful at getting it rolled out.
Besides, I'm not sure what the finger pointing has to do with the end-product. Sure, you might get that message, but you're going to get a buffering screen anyway. I'd much prefer that internet users at least know who's to blame for the problem, and here's why:
You have to put yourself in the mind of the average consumer. These people know that they're paying for internet service, and they've been told in countless Fios commercials that they're getting this blazing fast connection that will deliver you a world of rich video content.
Then they sit down to watch this "House of Cards" show their friend told them about, but the video quality is really bad. They have a poor experience, and they decide that it's Netflix's fault. After all, Verizon told them that they're getting this super-fast speed. They decide that this Netflix service isn't cutting it, so they cancel their subscription. I've experienced this with a client or two.
What is Netflix supposed to do here? Exactly what they're doing now. Make the deals but inform the customer about what's going on.
My annoyance isn't picking either side, it's just that we'll continue to see both sides of the argument blame each other. I guess I just feel if Netflix really was getting the shaft on this they could have gone through these kind of blitz compaigns before signing the deal with Comcast. I think that is where my annoyance with them is coming from.
I also don't know how much the cable providers are blaming Netflix. I don't think I've heard it go that way. All I've heard from them is that they want Netflix to pay more for sending so much traffic through their pipes.
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