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milkman22

June 10th 2014 4:58 pm

Planned obsolescence, collusion, where is congress?

I've been harangued into installing windows 8.1 update, and now my Ativ PC Pro 700T (out of warranty) is bricked. It worked fine for a few weeks but today the video display stopped functioning (both on screen and external), leaving me with no way of further troubleshooting or attempting downgrade. Samsung says send it in for paid repairs or buy a new one.

If you pay for something and the person you bought it from steals it away from you and destroys it, is that a crime?
Sometimes I feel like Samsung and Microsoft should be held accountable but then I remember I'm living in Corporate America, are there any legitimate businesses left in the world?

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5 replies
TgD

If the video card/chip in it stopped working, I am guessing that is Samsung's responsibility, not Microsoft's. As you said, it worked for a few weeks after the update. Perhaps it is just bad timing on the video failure.

Did you perhaps buy it with a credit card that offers additional extended warranty? Then you may have a less expensive way out of this jam. However, I don't believe Samsung purposely flipped a kill switch on your machine. That would be no way to get money from you, as I am sure you will never buy anything from Samsung again because of this.
3 like dislike
frankspin

Is there 0 video at all or are you at least seeing a bios screen on boot?

This is not planned obsolescence and it's silly to imply that is going on.
1 like dislike
milkman22

After reading more it turns out the original problem was infact samsung releasing buggy updates for the device, conveniently requiring the purchase of a new machine to remedy. I am used to using this machine so I bought a second one.

So I buy this second Ativ PC Pro and the 2nd time I restart the computer, it has automatically downloaded windows updates and begins installing them. Now the computer is stuck in the "failure configuring windows update - reverting changes" loop. This is a brand new computer, and microsoft has broken it, and will profit from the sale of a 3rd machine.

ARE YOU SEEING A PATTERN HERE??

So I basically have not one but two multi billion dollar corporations profiting from releasing software updates that destroy computers.

What exactly makes you think that there is not planned obsolescence at work here? Do you work for microsoft or samsung or something?
0 like dislike
milkman22

It is planned obsolescence because quickbooks was working fine, until microsoft released an updated that changed XPS - PDF print functionality, even though it worked fine for years it was suddenly made to stop working, so the only solution was to then buy the newest quickbooks for ~$300 . M$ engineered a problem, claimed this is happening simply because QB 2011 is suddenly "Incompatible". So what choice do I have?

Sure enough, a few weeks later, computer is completely bricked a few months out of warranty. So now my options are to buy a new computer, barely a year after buying this one (Ativ PC Pro 700T).

So, I spend all this money, because I'm living in the united states where people just say "This is not planned obsolescence and it's silly to imply that is going on."

Microsoft and Quickbooks are colluding to extract wealth from customers, and that's a fact. Congress does nothing because they're useless people taking bribes to look the other way while corporations rape and pillage with impunity. People like you help M$ when you say stupid stuff like "its silly to imply that is going on"
-3 like dislike
frankspin

microsoft released an updated that changed XPS - PDF print functionality, even though it worked fine for years

Did you ever contact Quickbooks or check their site to see if this was a known issue? This is not totally uncommon for Windows updates, I've seen it happen many times.

Sure enough, a few weeks later, computer is completely bricked a few months out of warranty

Again, are you sure it's completely bricked? No video does not mean the item is bricked. It may work with video out and perhaps you need a keyboard to trigger the display toggle.

If there was planned obsolescence you would see reports everywhere about a failed units, including on news outlets. Failed video drivers happen a lot because Microsoft packages their own drivers which can override the correct drivers, in some cases it's the opposite.
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