Help and FAQ

General questions

Where's that product category?

We presently support dozens of product categories and thousands of products -- but we know we have a lot more to add. If you don't see your product's category listed yet, hang on, we're adding new categories all the time.

What kinds of questions can I ask?

Well, any kind of question, as long as it has to do with gadgets and consumer electronics. You might be looking for advice on which phone to buy, need help with your wireless router, or just want to see what other people thought of the latest Steve Jobs keynote -- whatever it is, if you there's something you want to know about personal technology, Engadget is the place to ask it.

My database submission was rejected. What gives?

There could be a number of reasons why we weren't able to accept your submission, and we'll try to explain when it's not accepted. Usually it's because the product was already in the system as an instance of another product. Either way, don't give up, and we'll continue do our best to help you get products into the site if they aren't already!

Something is wrong with Engadget!

Hit us up for support or get in contact directly if it's related to your account!

How do I...

How do I sign up?

You can register right here. It shouldn't take more than a minute or two.

How do the lists work? Do I need to make one to use the site?

Your Engadget list is where you can organize all the gadgets you have, want, and used to have. Besides being a lot of fun to make, the lists help us deliver the most relevant questions, answers, reviews, and discussions to you.

So if you have the iPad on your Have list, we can send iPad questions your way since you might be able to answer them (provided, of course, you want to see them). And if you want an Xbox One, we'll make sure you're seeing the latest reviews.

You don't need to add any gadgets to your Engadget list to use the site, but you will definitely get a lot more out of the site if you do -- plus you'll have a sweet profile page filled with all your gadgets that you can share with people!

How do I remove a product from my have/want/had list?

Go to your profile page and click the "edit list" link, then hover over any product to see the "delete from list" option.

You can also go to that product's page and click the green have/want/had button to reveal a red "delete from list" option.

How do I sign up for the newsletter?

You can sign up for that right here, or from the notifications tab in settings.

Okay, now how do I unsubscribe?

There's an unsubscribe link at the bottom of every email we send out. If for some reason that isn't working please contact us and we'll sort it out.

How can I add a product to the database?

Why, just use our add to database tool! Only registered users can add a product to the database, but if it's accepted we promise to be your friend forever.

How do I add a picture, URL, or bio to my profile?

You can edit your profile settings here.

How do I add someone as a friend?

You can start following someone by clicking the "follow" button on their profile page, or in the hovercard that appears when you mouse-over their photo around the site.

Where can I go to see my friends' activity on Engadget?

You can see what your friends on Engadget are doing in real-time right from "your stream" tab on the home page, and you can even customize what kind of entries you see.

How do I deactivate my account?

Just head on over to your account settings, click the account tab, and then hit the red deactivate button. Are you sure we can't convince you to stick around, though?

Won't someone just look at my profile to case me for a robbery?

If someone is really looking to commit a crime and already knows where you live, you've probably got a much bigger issue at hand than what's on your gadget list. It's up to each of us to be diligent in protecting our online and offline privacy.

That said, we take privacy concerns very seriously and allow you the option adjust what personal information you share on Engadget. If you are concerned about publicly displaying your your gadget list or location, simply edit your profile settings here.