It seems to me given the pricing of this product it would be great for a user like me who has an iPhone but requires a second business smart phone? For me the only really compelling reason to get a Blackberry has always been the email experience and at this price-point I get that which is really all I want. No GPS? I have 3 GPS devices, 2MP camera, I have tons of cameras as well as far as I'm concerned this is just what the doctor ordered
I personally thing that the trackpad will hopefully resolve the issues of the ball. I've never had to replace mine, but tons of other people apparently too busy eating cheese fries and using their BlackBerry have. All kidding aside, I know that even things like oils from your finger and dust from your pockets can wreak havoc on the shiny orb.