October 10th 2013 1:45 pm

Heads up! A newer version of this product is out!

74

conclusion:We're mixed

74 July 9th 2014 2:03 pm

The SoundTouch 20 has a sharp look and solid sound that could have made it an ideal WiFi music solution -- if it had more features to justify the price.

The SoundTouch 20 is neither flashy or flamboyant, and PC Mag calls it "elegant," while CNET notes that its footprint is "relatively compact." With the Bose name attached you should expect a lot audio-wise, and What Hi-Fi calls the performance "good, but not amazing" with the sound being "clear" and the volume "never an issue."

Like Sonos, SoundTouch supports Pandora and playback from your personal music collection, allowing you control via your Android or iOS device. However, the list of supported services is still pretty small, and there aren't any heavy hitters in their arsenal aside from Pandora. iOS users can get around the lack of services via the SoundTouch 20's AirPlay capabilities; Android users are just stuck. Bose promises more on the horizon, but you could pick up a Sonos instead and get more services for the same amount of money.

For $399 you shouldn't have to wait for a firmware update to start really using your product. If you're a Bose fan who doesn't mind the current limitations, you might enjoy the SoundTouch 20. Or, for the same price, you can pick up a Play: 5 and get all your favorite services right now.

Buy It:

$399.00

90-Day Price History

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high
$399
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$359

Critic reviews

7.2
3 reviews
  • Audio quality
    9.5
  • Design and form factor
    8.0
  • Durability
  • Portability

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User reviews

8.3
3 reviews
  • Audio quality
    8.7
  • Design and form factor
    8.7
  • Durability
    8.0
  • Portability | 1 comment
    5.3
8.0
PC Mag Feb 28, 2014

As an AirPlay speaker, the Bose SoundTouch 20 is fantastic, but Bose's own SoundTouch app for multi-room audio is more limited. iOS users can rejoice, but Android users should be wary.

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7.0
CNET Mar 25, 2014

The Bose SoundTouch 20 is a likeable streaming speaker with capable performance and great sound, but it needs to support more music services.

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First Looks

product preview
Gizmodo Oct 10, 2013

The idea is to make listening to music as easy as just pressing one of the six numbered buttons in either the app or on the hardware. So if you walk up to one of the all-in-one speaker systems, you can simply press the number 3 and it'll launch your Kenny G Pandora station.

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product preview
Mashable Oct 10, 2013

The SoundTouch 20 is a good size, and the vertical design ensures it takes up as little space as possible; it's right at home on an end table or nightstand.

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product preview
iMore Oct 11, 2013

Essentially the same principle as a Sonos system, the Bose SoundTouch system comprises three different speaker units that hook into your WiFi network to allow streaming from selected Internet music services as well as using AirPlay to send music from your iOS device.

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product preview
Huffington Post UK Oct 10, 2013

The SoundTouch 20 and Portable speakers also perform brilliantly regardless of what music you throw at it - and in our hands-on it was clear that the transition to wireless streaming has not come at the cost of Bose's trademark sound.

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9.0
Hare Hare

Love it. I was looking for a high volume speaker and this is just that. Sounds great at loud volumes too. Crystal clear.

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8.0
markymark81 markymark81

The sound quality of this system is good, but not perfect. It sounds great at high volume, but lacks good treble and mid-range response at low to mid volume. The software and setup were a nightmare to get working and have some bugs to be worked out, however, AirPlay works great from my iPhone,...

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8.0
MichaelSwensen MichaelSwensen

This review is for the Bose Soundtouch 20. Pretty good bang for the buck as a sound system. I paid about the same for a Jambox speaker only. This would be great for a dorm room or office or any room you listen to music in. Plug it into your computer or laptop with included usb cable for one...

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