I'm on my second 755p (refurbished) and the ear speaker has died a second time... somehow the phone thinks I still have my wired headset connected, even though I gently pulled it out when I got out of the car. A quick search shows this is a common problem with the 755p. Too bad- I like the phone otherwise. It has a good balance between phone features and web/app features, and it's generally reliable and sturdy with pretty good battery life. Best keyboard on the market too IMO.