final rating

reviewed on
this review has been viewed 2504 times

Criteria Comments Rating
  • Reception and call quality No comments great!
  • Display No comments great!
  • Battery life No comments good
  • Camera No comments good
  • Ease of use Visual Voicemail integration is very poorly done. Makes no sense. so-so
  • Design and form factor No comments great!
  • Portability (size / weight) No comments great!
  • Media support Stubborn or missing context menu selections force you to find work-arounds for handling tasks. so-so
  • Durability No comments great!
  • Ecosystem (apps, accessories, etc.) Touch display too sensitive, yet sometimes have to press selection 4-6 times to get it to take. so-so
Detailed review
I love my Galaxy - BUT...

Like all Samsung products the side buttons are WAY TOO EASY to press. And this is very, very annoying. By simply holding the phone I hit the volume up or down, or unblank the screen if locked. Plus, when you press the volume to check where it is...it changes from where it was to one click louder or softer. Bummer. If it were not for the case I chose (a hard-shell on purpose) that buries the buttons just a bit, I would have to return this as being unusable for my lifestyle. What is wrong with the Product Manager for these products? Just how limp-wristed must they be?

Next is the very poor integration of Visual Voicemail. First - it's an app. What's that all about? Isn't this a phone first, and then a cutesy OS second? Verizon and AT&T's visual voicemail apps are different. I assume T-Mobile and Sprint's are too. That says to me Samsung (and Google) built a car without a radio and tell you to go buy an aftermarket audio system and install it yourself. What??? How come the app can't change the icon on the screen the way the messaging icon does when a voicemail is received? I can't see that tiny icon on the top status line. When you miss a call on the iPhone, you are directed to the voicemail. On this phone, visual voicemail was clearly an after thought and nobody's got it right yet.

In some ways I really got spoiled with my iPhones.

Next, the screen is both too sensitive and stubborn at the same time. It doesn't detect and adjust itself for users like me with fat fingers (sorry but I was born this way). It often activates something when I'm just passing my finger over the screen, yet at other times it ignores a button press even when I hit it three or more times in a row. Look guys, this is a computer, right? So then, why can't they detect my large finger or thumb and integrate the proximity and touch signal well enough to understand what I'm doing? Worst of all, why isn't there some sensitivity adjustment for fat fingers? Really.

Voice recognition is fantastic. Unless it isn't, in which case you can't possibly use it. I h avrr bin mis cwotd uh rot. Surely, in context I would never say such a thing. And trust me when I tell you, I speak up, clearly and plainly, with articulation and without accent. (I had very strict English and drama teachers.)

So what's going on inside this thing?

Apparently, not all that much.