Recent Comments:
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 8:33PM No one said it was convenient, but to insinuate that any company, especially a CE company, should never have any issues whatsoever regardless of how minor, rare or easy to fix is very convenient for you to say.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 8:30PM Rob Kevnar,
While I’m sure that is true, it doesn’t mean it accounts for all discoloured White iPhone. Nor does it mean that there are not some iPhones with some batteries, other components or a bad OS install causing the system to overheat.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 1:37AM @ basroil,
Your comment wasn’t about Apple putting it on their specs and info page or that it was lower than some other CE, it was that they did it at all. You can backpedal all you want but you can’t edit your post.
Basroil wrote, "Why include max and min operating temps when no other company does? Just sounds like a way to get out of their limited warranty to me…”
The fact is, this is standard procedure, perhaps even required by law, Apple doesn’t issue a large booklet User Guide like a lot of other CE companies still do so they have to put the info elsewhere. It’s almost always online these days but it has been a part of CE for a very long time now in way form or another.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 12:43AM @ basroil,
Every single CE company I know lists the temp and humidity. It’s the ones that don’t that are suspect. Your assertion that Apple is the only one to do so is also suspect. What is your agenda with this FUD you are trying to spread? What do you gain from such lies?
Operating temperature range:
• 32°F to 113°F (0°C to 45°C)
• 5% to 90% RH (relative humidity)
Page 324 of the following PDF link: http://www.palm.com/us/support/handbooks/pre/p100eww/PalmPre_UG_Sprint_p100eww.pdf
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 12:31AM Do a restore. That shouldn’t be happening.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 5th 2009 12:05AM Find me one statement from Apple saying that the overheating iPhones are the consumer’s fault. Or that the battery discolouration is the consumer’s fault. Or that they aren’t exchanging any faulty iPhones.
When the internal thermostat reaches its limit the system should shut it self down to cool off. This is not happening with the faulty units. Apple’s support page is about proper usage and limitations, not about how the customer is wrong so put down your torch and pitchfork and stop storming the castle looking for the monster.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 4th 2009 11:50PM @ derX,
Apple “admitting” there is a problem is false. They usually update their support pages a little after a new product is released. It seems to be the last thing on the list.
The proof of this support page *does* mean that Apple is aware of the temperature, humidity, and altitude of their products. All their products have such limitations, as do all other electronic products, whether they post them publicly or not. (I say that because I can’t find Palm’s info on the Pre yet I can find it for all their other devices)
There is more than one device having this battery overheating issue with the discolouration of the white backing. My questions are: How many are affected, even if it’s ~30,000 units that is still 99% that are fine (assuming 3M units sold at this point worldwide), though if it were that high the "internet effect” would be astounding. Chances are it’s just a small batch of bad batteries as that is a fairly common, albeit occasional occurrence.
This issue may not be the battery itself, but another chip of bad code causing it ramp up the power drain, but that is much less likely or we’d most likely have a much high number of issues. But most importantly, this type of thing is what testing is for and is so unlikely the problem that I probably shouldn’t have mentioned it.
There may be lack phones with this problem that people can’t see, but there are ways to tell. A blacklight will likely show where the plastic has been altered by heat, but a simpler way is for the owner to see if the device is getting hot while just sitting and if the standby time is fairly accurate.
Example, a non-charging iPhone waiting for a call with nothing extra running should have a standby time of 300 hours. That means that you should, on average (though these measures aren’t exact), be losing 1% of battery for every 3 hours it is sitting. Realistically, if you have lost a few percent in an hour then you have a bad device and should get it replaced.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 4th 2009 11:20PM They certainly don’t state and I’d think they would so you may be right, but there is some other evidence via Google that they may use an LED Display Module Backlight from Optical Semiconductor for the original iPhone, which means if that is true then they are likely using it for all models.
While power differences are not exactly an issue with such a small screen when using LED or CCFL backlights, the thickness of these may be an issue. I am under the impression that LED is thinner than CCFL and allows for faster lighting, though, again, that may not be an issue with such a small display.
PS: To some readers, we are discussing the backlight, not the display itself, which is most assuredly LCD.
Apple blames hot iPhones on the weather, others find oleophobic screen to be fleeting? {Engadget}
Jul 4th 2009 10:35PM 1) Apple never blamed the few accounts of overheating 3GSs on anything. That overheating screen has been in all iPhones and their support page and info on proper operating temps, humidity and altitude is well documented.
2) There is an issue with a few bad batteries, perhaps a batch. This is not uncommon. if you are experiencing this issue, have a phone that drains it’s battery quickly while in standby mode is hot to the touch then return it to Apple for a new one.
3) All Consumer Electronics have some units that are faulty. Luckily we have a 1 year warranty to protect us from these inconvenient side effects of technology, assembly lines and cheap labour. We also have a 30 day return policy to try out the device so no one should be claiming to be stuck with any phone or carrier that isn’t suiting their needs for a device under 30 days old.
4) I don’t find the oleophobic coating to be useful at all. I suppose there it’s a little better with marks, but with the bright LED-backlit display and the occasional need for a shirt, pants, or napkin wipe it was never an issue. I do now find that even after wiping it I can still smudges in sunlight where the oleophobic coating is catching the sun’s rays. I worried about it wearing off in places and will be getting my display replaced under warranty if that issue happens to me.
Poll: How's your Palm Pre holding up? {Engadget}
Jul 3rd 2009 10:34PM @ Eric,
I said they would use this poll to determine the percentage of returns. That doesn't make sense; they'd use the number of sales and returns to determine the percentage of returns.
I said that I hope this poll is not 'indicative' of the actual percentage.
