I think there need to be some in between steps, though: 1. Apple launches product 1.b) Plan gen 2 of product with 'some' of the foreseen problems resolved. 2. People rejoice at its awesomeness, buy immediately 3. People find faults with product, complain and whine 3.b) Assimilate feedback and slot resolution for Gen 3 4. Apple creates solution to ease customers (aka highly profitable, though only slightly different gen 2 of same product) 5. Apple offers "what people want", get praised for listening to consumers 6. Apple's solution is launched, people find faults again 6.b Confirm faults identified in step 6 are in the works for gen 4 and 5 launches, then launch gen 3 product 7. Repeat step 4-6
I love how all of the on-line music retailers waited until the market was at least respectably saturated with DRM music, to start offering it DRM free. I wonder what percentage of their projected sales for DRM-free music do they think will come from people who are re-buying it, and will now have both a DRM copy and a non-DRM one.
And then they get the PR bump for their 'ostensibly' customer-focused offerings, to boot.
Unless I missed the part where previously purchased DRM music is now re-downloadable in a non-DRM form @ no extra charge?
Let the hive mind of Engadget get that for you.
"I've found myself using my PC for a lot of conversations lately, and I'm also considering recording a podcast to share with anyone who will listen. There are tons of USB headset / microphones out there, and I'm hoping someone has some solid recommendations based on experience. I'll consider both headsets and standalone mics, by the way, but I'd like to keep the bill under $100 if possible. Help!"
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