Free TUAW iPhone app -- try it now!
AOL Tech
FEATURES: Holiday Gift Guide Google Phone Droid review Nook Review CrunchPad / JooJoo
  • Mikee
  • Member Since Jan 15th, 2008
Blog Activity
Blog# of Comments
Joystiq2 Comments
The Unofficial Apple Weblog (TUAW)1 Comment
Engadget83 Comments

Recent Comments:

I guess the Manatees didn't care about MS's image.
I'm sooooo happy!

Katamari = happiness
@Gurg: I hate to break it to ya, but I still have to pay $150+ for my next repair, do I not? Thus, my original point is still valid: not all 360's are covered under warranty anymore and therefore the warranty excuse is a very weak one at best. If I'm going to spend $150+ for a repair in which I'm just going to receive another POS console back out, why not spend a little extra for a more reliable console with HDMI? I personally know several people who have done just that, and I don't think they should be counted twice for marketshare statistics.

I see no reason why I (or anybody else) should be responsible for repair fees for item that is defective by design and needs to be recalled, especially when I sent the item in for repairs more than twice at no fault of my own.
To all the people spouting the warranty excuse...Not all 360's are under warranty anymore. There are many individuals, like myself, whose 360's 3-year warranty expired. I even called them, 4 days after my warranty expired to renew it (I would have renewed sooner, but I totally forgot), and they refused to do it. They instead sent me a free copy of PGR4. *sigh*

Seriously, I think I'm just going to repair it myself when the damn thing breaks *again*. They had 4 chances from me to get it right, and they still send me old and used POS hardware revisions back from 2006 (my last console sent in Feb of 2009 came back as a Zephyr). There is no point in paying $150+ for a repair to receive yet another POS that will break in 8 months.
Halo 3 had the exact same DRE issues with a segment of the population, myself included. I had to send the disc in for a replacement. Luckily the replacement was problem free.

It would appear to be an issue either with the Halo 3 game code itself and/or the DVD manufacturing facility for Halo 3 discs.
ThinkPad keyboards are not your typical laptop keyboards. They are very comfortable and satisfying to use.

Personally, I still prefer my Microsoft Natural Keyboard Elite for desktop computing.
Why are people mentioning the PS2's failure rate? The failure rate of the PS2 is irrelevant to the 360.

I get annoyed when people greatly applaud MS just for simply covering a device that is under warranty. By definition of a warranty, the company is supposed to cover the device, so they don't disserve great praise for doing something they are by law required to do IMO. The problem, is that the 360 has proven hardware design faults which *will* cause it to fail. Simply "repairing" and sending back someone else's repaired broken console does NOT fix the problem. Indeed, it only assures you will have to send it in again. Unless they actually FIX the hardware faults which cause the problem to happen, the fact that it's covered on a 3 year warranty does not make me satisfied.

Warranties are limited and expire. My warranty has recently expired. I called MS *4 days* after the warranty expired to see if I can re-new it. They told me that because my console is no longer under warranty, I can no longer renew it. This is despite them telling me during a previous phone call that I CAN renew the warranty, even if the console is not under warranty! Keep in mind, I'm currently on 360 #4, and despite having my console repaired in Feb of 2009, I received a Zephyr revision back. A revision from 2006! Can you guess what's going to happen to this console in a few more months? When it breaks, I will be forced to dish out $100+ to repair a product that they knowingly sent me will fail.

I don't care what Sony did with the PS2. It does not justify what MS has done with the 360. At least Sony eventually fixed the PS2 problems, whereas brand new 360's are still susceptible to the RROD, as they are still using the proven-to-cause-defects X-Clamps.

Having a warranty is not enough. I want the expensive product that I paid for to be reliable and work properly.

Oh, and don't get me started on their customer service...
Thank you Kyle. :)
Let the hive mind of Engadget get that for you.
"I am looking for a 12- or 13-inch ultraportable that can also play modern games at a reasonable level, for less than $1,000. I know the brainiacs out there can help me out. Love the site, thanks!"
 

Boss of the Year Entry Form

Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.