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What I WASN'T impressed with is overhearing the sales rep talk down about the iPhone to a clearly Droid-enamored customer alongside of me. He was really going off. I even heard him say "the Droid has Wifi, the iPhone doesn't". EXCUSE ME? And the not-so-knowledgeable customer was eating it all up like candy to a 10 year old. I almost jumped in.
Okay, I know you're a salesman and you are paid to put a certain "gloss" on the facts to sell phones and keep subscribers. But don't speak complete bullshit.
While I'm at it, I'll say that the whole "open app environment" of Android is a little overplayed. Maybe one day this will translate into a huge advantage, but right now I'd rather be "trapped" in Apple's closed app environment with 10,000 apps to chose from, which includes many extremely polished, incredible apps. Android's app selection and level of polish is rather laughable. At the present time, "open" only makes a big difference to those who REALLY want the few important apps that Apple won't allow, like Google Voice and Latitude.
Hey, I'd go ahead and recommend the Droid to friends who really want to stick with Verizon, but I'd also make sure they know the TRUE pros and cons, not just the sales pitches thrown out by Verizon.