Who do you have your service with now? I feel your pain

I am now with AT&T and pay alot more but i am happier being a valued customer. Sprint idea of customer service is if you are already a customer then you are screwed. If you try to leave we will make you pay and pay no matter your reason for leaving.

Sprint is the most horrible company on the planet. I bought 2 phone from them and upgraded my contract for 2 yrs. i had 30 days if i was not satisfied to return the phones and i would go back to my monthly contract. Needless to say my BB was shutting off during conversation along with other problems. Tried working it out with sprint with no result. I sent their phone back and ended up with a bill about a thousand bucks. They charged me for early termination as well as the full price for two phones. i had the tracking that shows Sprint warehouse signed for the returned phones, i was under the 30 days trial period. I have called Sprint too many times to count to resolve this issue with no success. I had to go to my state atty office to resolve the situation. sprint repaid me the money for the phones nad credit me back for early termination. A month later i started getting bills for the phones again. I tried again to resolve this with sprint but they treated me with disgust. Now they have sent my account to collection. Now my credit will be damaged for phones that sprint has already sold to someone else i am sure. I have and will encourage potential customer to think long and hard before they give their buisness to sprint. You may end up with alot more than you bargain for. I must admit they have very good packages but if you anything ever goes wrong you can never resolve it in your favor