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I have a Dell notebook, and it's lasted for a year and a half so
far with no hardware issues. I've known people who've had Dell
systems that have worked fine for 5-10 years. So, to imply that
Dell sells nothing but crappy computers is pretty unfair. Almost
every company has systems that end up breaking sooner than expected.
That's what warranties are for.
That said, it makes no sense why physical upgrades to a
Mac cost so much. Sure, some of the hardware is different
than what's in a PC, but there shouldn't be enough of a difference
to merit price gouging.