I have a dell xps m2010... I've had problems with this system since the day I bought it. I have spoken with dell and Have found out that this system has been discontinued due to unfix able malfunctions... from monitors to bluetooth. I have faught with dell for two years. Sent it in many times. Had tecs to my home many times. Finally dell is replacing my system with a better one. So my advice is to just keep calling and speak with their supervisors. They will exchange it because they knew of the problems when they first started selling this system. They will not replace any extras like travel cases.
Let the hive mind of Engadget get that for you.
"I'm in the market for a new laptop, and I want a 13-incher. I need something with a great keyboard for typing, as this will mostly be used for note taking in class. I am absolutely smitten with the XPS 13, but I'm afraid that with its age Dell is going to give it an update soon. Any advice for someone in my shoes?"
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