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timchoi89

October 9th 2011 5:44 pm

How do I completely reset the Fitbit device?

I'm looking to reset it to factory settings.
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timchoi89

Actually, nvm. I Googled and found the answer right here.

www.sparkpeople.com­/mypage­_public­_journal­_individu...
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Michibilly

You can't. You can put it in it's USB charger and put a paperclip through the hole in the back and hold it there for 3-5 seconds. However, there is no way to reset it to factory settings and start over. If it is acting up, as mine did showing 19,365 steps 20 minutes after I got up, you will most likely need to replace it.

i don't know what the Fitbit policy is, but they replaced mine after it started false-reporting 5 months after I bought it.
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