What was your first ThinkPad?
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The fact is, we all have a fanboy streak in us, and tend to fall into this trap when we find a product that makes our life easier, and we will cling to them even when they get behind the times enough that they are no longer making our lives easier.
Also, I don't think you are right when you say we all have a fanboy streak in us. Some of us, like myself, make technology decisions and product selections based on sound reasoning. I'm not a fanboy nor will I ever be.
On the fanboy point, though, I would only ask this... the next time you buy a laptop, will you automatically default to buying another ThinkPad without doing any other research, or will you reevaluate the playing field to see if there are any other brands or models that now meet your needs as good or better for whatever reason. If the former, you may have a streak of fanboyism, whether you want to admit it or not. :D And that's okay, if you do... fanboy need not be an entirely derogatory term. I'll be the first to admit to being a Psion fanboy and would probably still be using a Revo if the battery problem had ever been solved, despite the fact that it really isn't a worthy modern machine.
During my internship this past summer, I decided to reward myself by buying myself the T420 and I've been very pleased with it so far. :D
I got it as a hand-me-down from my brother who got it as a hand-me-down from some contest giving away old computers to schools from companies that didn't want these dinosaurs anymore.
Fell in instant love with the thing. After it died (something happened on board with power), I floated around with UMPCs for a while, then a full blown desktop. As of this fall, I had to come back. Running an X120e, now (with Fedora) and happy as a clam.
However, the first laptop I ever purchased for myself was a Thinkpad T60 (albeit the wrong model, and I sent it back immediately afterwards). I did buy myself a T61 shortly thereafter, and loved it. It was big and heavy, and after one CES I know for sure that it caused some serious shoulder problems (thanks also to my CES media bag and my idiotic need to avoid backpacks...two straps are really better than one). Soon after I switched down to an ultraportable and gave my brother my Thinkpad, which he used up until yesterday (when he bought a Macbook Pro), so maybe I'll be seeing it's return.
On that note, my family's got a long history with Thinkpads. My dad used (many) for years. My mom uses a T43 right now, which my sister used to use. My mom's old laptop was a T42, which now sits on the desk behind me, RAMless and with a hard drive filled with weird memories. And I bet that my dad still has at least one Thinkpad that goes unused around his home office.
Gotta say, I loved those Thinkpads. If my whole family didn't go Mac, they'd all probably still be using Thinkpads full-time. And if I could find one that worked for me now (though I don't need a laptop much these days), I'd plow down for one in a heartbeat. Assuming, of course, it had that great keyboard and the mouse nub. I miss those.
T410s is a complete piece of crap & customer support is even worse!
Lenovo product has so much engineering issues and the customer service is horrendous!
1. Cracked palm rest
2. Audiojack Noises which can't be fix
3. GPU overheat and shutdown system
There are more, BUT three strike and you are out!
I have a T410s for the past 13 months. Since day one, the FPS drops to 2-4 while running a few apps to do my work (Mathematica, Wolfram Alpha and Stats+) at the same time. I bear through it all for the first 10 months then the system began to gets too hot and shutdown. Last straw was when it shutdown while I was doing my presentation. After an hour being walk through by a service rep and long argument with him. He finally agreed to have it send in for service. February 5, sent it into service depot. They sent with back with "replaced" fan and a crack palm rest. Fifteen minutes after I got it back, the system shutdown on me again.
After two hours and a half hours of checking, explaining and arguing with the rep that the crack palm rest is not my fault, the rep finally agreed for me to send it back. Back it went to depot. They replaced the motherboard and the cracked palm rest area-- which occurs on a lot of T410's.
One week later with no shutdown issue, but as I plug the overhead system into the headphone jack, there was a high pitch noise and static going through the audio system. I tried to ignore the sound and power through the presentation. A quarter way through, one of the audience stop me and asked me to switch my computer b/c he couldn't stand the noise. Embarrassed, I switched out with a Mac Powerbook! *sigh*
Back the T410s went to the service depot on March 5. It has been there since! First week, the tech "could not reproduce the sound." I quickly called back and tell them that it's from the headphone jack, not the built-in speakers. Second weeks rolled by and still no solution. But when I checked on the web for the status of repair, it stated that it was sent back to me and drop off at the "Office." I panicked and rushed home. Searched high and low, but no laptop. Thought UPS lost my laptop, but UPS informed me that the laptop was sent to NC. Of course, it was Saturday and give me the reason why it was sent to NC.
Long story short, the service was escalated and willing to replace the piece of crap to a T420s. She sent over a quote with the systems with less RAM, CPU, without Multitouchscreen, etc. I nicely replied with my original spec sheet. She sent back with the same spec but can't replace the touchscreen b/c they don't offer on the T420s anymore.
*Shout* Lenovo, not my problem that you don't offer it anymore. You have to match with total value of the system.
Anyways, T410s is still with the engineers who can't figure out how to fix it and the service rep won't give me the equivalent value for the my T410s!
From February 5 until now, March 24, I don't have a laptop that I paid a premium price. This is such a joke! What a waste of time, money and energy.
Over 15 years of using Thinkpad from 700T to T61--just dated myself, this is by far the worst Thinkpad experience. Lenovo have officially destroyed a great brand.
I know there are limited availability of products out there, but I don't want to pay a premium price for a crappy product and customer service.
The noise over the audio jack would bother me too. A usb audio adapter might eleminate the noise. Not exactly an ideal solution but it might be an improvement for you.
They offer to replace it with T420s, but I see this:
And Still the same overheating problems.
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