I have the exact same issues. Its the DVD drive. You can call into Nintendo and have them do some troubleshooting and in that doesn't resolve it you can RMA it. It is gonna cost me about 75.00 to get the drive replaced through them. They will email you a shipping slip you can then box up the unit (after saving all your game saves) and ship it back to them. It is a bit of a hassle especially around Christmas time and not being able to play. It will be nice to no be able to hear it 2 rooms away though. All my previous Nintendo equipment has been rock solid so I am a bit disappointed.
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