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Personal shopping discontinued in Apple Stores
Apple retail stores are typically very busy places. While the staff are very helpful, customers generally have to wait around a bit before being served. Fortunately, Apple has offered a reservation system for services like the Genius Bar and training sessions. Unfortunately, one previously available service, personal shopping now seems to be gone. With personal shopping, customers could make an appointment up to two weeks in advance to have a staff member provide personalized assistance in picking out the right ways to spend money in the store. It's not clear why the service has been discontinued but customers can still get help with selecting the right Apple products. The only difference is that they'll now need to stand in line. Of course, good things are worth waiting for and who doesn't want to hang around the Apple store playing with iPads and Macs for a couple of hours?
Apple retail store sales climb 8%
Apple just continues to ignore the bad economic conditions -- sales at Apple Stores have reportedly gone up 8% during the quarter that ended in March. That's a pretty wholesome figure considering no new Apple computers were offered -- before you protest and ask about the iPad and the new MacBooks, don't forget that that's all happened since April started. So there was more traffic in the stores even before there were new shinies to buy. This good news for Apple comes from analyst Charlie Wolf, from Needham & Company. He told investors that the March numbers followed 19.8 percent year-over-year growth of same-store sales in December. In March of last year, Mac retail sales were down about 22%. Same-store year-over-year March Mac revenues were up 31.2 percent, while non-Mac revenues -- including software, iPhones, iPods and accessories increased by 14.5 percent. Starting in September of 2003, Apple has opened 123 U.S. stores. Apple's U.S. market share went from 3% to 9% according to Morgan Stanley. Those are numbers any company would covet. [Via AppleInsider]
