AppleSpecialist
Latest
Apple adds online specialist chat to four countries
Apple unveiled a new online help feature that lets customers ask questions when they are shopping for an iPad or iPhone. According to Pocket-Lint, the service debuted on Wednesday in the UK, Germany, Spain and Brazil. Customers who have questions can click on the "Ask Now" button which is present on the iPhone and iPad product pages. The feature will connect you to an Apple specialist who will call you on the phone or chat online with you. There is also a guided tour option that'll let you watch the specialist's screen as they walk you through Apple's online resources. If you buy a new iPad or iPhone through an Apple specialist, you can also schedule a session to help you setup your email, download new apps and learn some tips-n-tricks for your new iOS device. [Via Engadget and Pocket-Lint]
Apple Stores, Best Buys not the only places to get an iPad on Saturday
It turns out that "select" Apple Specialist locations -- independently-owned stores authorized by Apple to sell and service its products -- will be getting iPad stock to sell on Saturday. In our experience it's hit-or-miss; we've called a few locations around the country this morning and have been given answers ranging from "no" to "we'll have display units, not retail units" to a straight-up "yes," so we recommend that you call the Specialist near you if you're looking for a stealth way to avoid the bedlam that's likely going to be brewing at proper Apple Stores. Complicating matters, though, is the fact that we're also being told these Specialists are currently under NDA, which means you might not be able to get a straight answer out of 'em today -- but hey, at least be on notice that you've got a Plan B (or C) if neither Apple nor Best Buy are able to hook you up in about 48 hours' time.
