Post Thumbnail

If you've been experiencing unstable WiFi as well as flickers while Photoshopping on your new mid-year MacBook Air, Apple's got you covered. The tech giant reports that the patch addresses the aforementioned issues cropping up in "rare instances," as well as a bug that causes audio levels to jump ...

1 year ago 0 Comments
July 18, 2013 at 11:24PM
Post Thumbnail

If a 56-page discussion thread on the Apple Support forums is any indication, there appears to be a problem with some MacBook Pros with Retina displays. The Retina displays with the issues show image retention and burn-in; others do not. TUAW reader Joe K. sent us a note about the issue, whic...

2 years ago 0 Comments
Post Thumbnail

Apple has added a new "Answers from the community" section to its product pages on the Apple Store. Something similar to this called "Questions and answers" has been around for awhile for accessories sold on the Apple site, but it's now been expanded to Apple's marquee Mac, iPad, iPhone, and iPod...

3 years ago 0 Comments
Post Thumbnail

After a day of intermittent issues for email on MobileMe, Apple has noted the issue on the MobileMe support page; the company says the problem is now resolved but "some MobileMe users could not send.... We apologize for any inconvenience. No kidding. We've had communications about this from our r...

4 years ago 0 Comments
Post Thumbnail

Our good buddy Jim Dalrymple over at The Loop brought up this useful piece of information for those developers who are rushing to sign up for WWDC 2010: As per Apple's own recommendation, don't use Safari 4.0.4 or earlier; use Firefox or the latest version of Safari. According to Jim's post, he ...

5 years ago 0 Comments
Post Thumbnail

If you've been trying to upload a picture from your iPhone to a MobileMe gallery, and are getting the message "Unable to connect to MobileMe" message you're not alone. The problem appears to be related to a bug in user name recognition. Apple has published a KB article dealing with the issue. The pr...

5 years ago 0 Comments
Post Thumbnail

Wi-Fi connectivity problems are not limited to the iPhone 3GS, not by a long shot. The iPhone 3G is widely reported to have connectivity problems that, according to the large number of people discussing it on the Apple Support Discussions, dwarf the reports regarding the 3GS. In over fourteen App...

5 years ago 0 Comments
Post Thumbnail

Notebook batteries aren't cheap these days, and our own Conrad Quilty-Harper from across the pond (of both TUAW and Engadget fame) blogged a little experiment to give his MacBook some new mobile legs. With a total of 11 parts replaced in six months (which is far more than required to put a machine t...

8 years ago 0 Comments
Post Thumbnail

Remember the first rule of computer security? Not writing down all the important stuff like passwords and account names in one place? Kind of fundamental, right? Well, it looks like Apple has just about had it with people being unable to remember basic information like passwords and account names wh...

8 years ago 0 Comments
Post Thumbnail

Apple has a support article up today discussing how and in which order your iTunes Store credits get redeemed. Here's the run-down in a nutshell: If you have a free song credit from, for example, a Coke or Pepsi promotion and you're buying a song, that credit gets used first. It doesn't matter what ...

8 years ago 0 Comments
Post Thumbnail

Popsyndicate has an article today detailing the "Confessions" of a Mac Genius, aka a guy who worked at an Apple Store doing tech support. The guy had quite a lot to say. Here are a few highlights: Make your support appointments in advance. "Get a clue. Make your Genius Bar appointment in advance...

8 years ago 0 Comments
Post Thumbnail

I was trawling the Apple Support pages last night, when I noticed an orange box appear across the top of the page I was on, all Web 2.0 like. It was an invitation to participate in a short survey regarding my experience with Apple Support. Who am I turn down an opportunity to give Apple a piece of...

8 years ago 0 Comments
Post Thumbnail

Got a new 2G shuffle? Do you know what those status lights indicate? Do you know the difference between the green-orange-orange pattern[1] and the green-orange-green-orange[2] one? What about a continuous blinking orange light[3] or red light[4]? Apple now has a nice little support article available...

8 years ago 0 Comments
Post Thumbnail

Available in a Software Update near you (if you're using Tiger) is Java 2 Standard Edition (J2SE) 5.0 Release 4, which "improves reliability and addresses issues found in earlier releases of J2SE 5.0 for Mac OS X." This update also brings compatibility with Sun's Java 2 Platform Standard E...

9 years ago 0 Comments