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If a 56-page discussion thread on the Apple Support forums is any indication, there appears to be a problem with some MacBook Pros with Retina displays. The Retina displays with the issues show image retention and burn-in; others do not. TUAW reader Joe K. sent us a note about the issue, whic...

August 14th 2012 at 6:05pm 0 Comments
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Apple has added a new "Answers from the community" section to its product pages on the Apple Store. Something similar to this called "Questions and answers" has been around for awhile for accessories sold on the Apple site, but it's now been expanded to Apple's marquee Mac, iPad, iPhone, and iPod...

March 19th 2012 at 4:10pm 0 Comments
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After a day of intermittent issues for email on MobileMe, Apple has noted the issue on the MobileMe support page; the company says the problem is now resolved but "some MobileMe users could not send.... We apologize for any inconvenience. No kidding. We've had communications about this from our rea...

July 9th 2010 at 2:00pm 0 Comments
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Our good buddy Jim Dalrymple over at The Loop brought up this useful piece of information for those developers who are rushing to sign up for WWDC 2010: As per Apple's own recommendation, don't use Safari 4.0.4 or earlier; use Firefox or the latest version of Safari. According to Jim's post, he wa...

April 28th 2010 at 2:02pm 0 Comments
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If you've been trying to upload a picture from your iPhone to a MobileMe gallery, and are getting the message "Unable to connect to MobileMe" message you're not alone.The problem appears to be related to a bug in user name recognition. Apple has published a KB article dealing with the issue. The pro...

August 19th 2009 at 2:00pm 0 Comments
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Wi-Fi connectivity problems are not limited to the iPhone 3GS, not by a long shot. The iPhone 3G is widely reported to have connectivity problems that, according to the large number of people discussing it on the Apple Support Discussions, dwarf the reports regarding the 3GS. In over fourteen Apple...

July 9th 2009 at 7:30pm 0 Comments
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Notebook batteries aren't cheap these days, and our own Conrad Quilty-Harper from across the pond (of both TUAW and Engadget fame) blogged a little experiment to give his MacBook some new mobile legs. With a total of 11 parts replaced in six months (which is far more than required to put a machine t...

March 20th 2007 at 4:00pm 0 Comments
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Remember the first rule of computer security? Not writing down all the important stuff like passwords and account names in one place? Kind of fundamental, right? Well, it looks like Apple has just about had it with people being unable to remember basic information like passwords and account names wh...

March 2nd 2007 at 1:00pm 0 Comments
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Apple has a support article up today discussing how and in which order your iTunes Store credits get redeemed. Here's the run-down in a nutshell: If you have a free song credit from, for example, a Coke or Pepsi promotion and you're buying a song, that credit gets used first. It doesn't matter what...

December 15th 2006 at 2:30pm 0 Comments