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Between Amazon Dash and Netflix, there's almost no reason to leave the house these days. That's why, to save you the agonizing trip to your nearest strip mall, Sprint will bring the retail experience to your house. Next time you're due an upgrade, the company's new Direct 2 You program will send a...

1 month ago 0 Comments
April 13, 2015 at 9:44AM
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Apple is reportedly readying substantial changes to how it runs its Genius Bar support service in-stors, according to 9to5Mac. While the current walk-in system requires the customer to explain the issue then be given an appointment soon after, the new 'Concierge' service (as it'll apparently be ca...

3 months ago 0 Comments
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Reserve's concierge service is a clever idea -- you book a table at a top-flight restaurant based on when and what you're hoping to eat, and chow down knowing that your bill is already covered. It's only been available for iPhone-toting foodies, however, so today's launch of a Reserve app for Andr...

3 months ago 0 Comments
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It's been a year and a half since luxury phone maker Vertu ditched Symbian in favor of Android, thus slowly catching up with the rest of the mobile market. Its first Android phone, the Ti, fell behind the curve with its dual-core processor, tiny battery and low screen resolution; then the more aff...

11 months ago 0 Comments
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We mentioned Songza's iOS app last year around when it came out, and the music sharing service has just updated the app to version 3.0. The free app has been almost completely reimagined, and while it still offers plenty of tunes to listen to, the interface has been revamped -- it's much cleaner...

2 years ago 0 Comments
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Japan's NTT DoCoMo isn't content waiting for Google Now to become commonplace before it gives customers a taste of predictive search. The carrier is near launching a trial for Tap-de-Concier, an Android-based service that will pop up maps, media, games and more depending on both the user's own hab...

2 years ago 0 Comments
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The Genius Bar is a popular feature of Apple's retail stores. Shoppers can schedule appointments with the resident Geniuses to request repairs, ask for help and so on. The tough part can be getting an appointment, as they fill up fast. AppleInsider is reporting that Apple will release a concierge ap...

5 years ago 0 Comments
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Sharp just recently announced that its AQUOS Advantage Program would be expanded to cover 32- and 37-inch sets here in the States, and apparently it felt quite rotten about leaving our dear friends to the north out in the cold. Sadly, the Canadian launch of the platinum-level customer support expe...

6 years ago 0 Comments
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Maybe companies really do get in the holiday spirit, as it seems that about this time each year we get wind of yet another concierge type service related to HDTVs. This year, we're seeing Sharp kindly expand its AQUOS Advantage Program to cover mid-sized HDTVs. Previously, only AQUOS sets 42-inche...

6 years ago 0 Comments
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It's official: Panasonic reopens its VIERA HDTV Concierge Service to the public at large every single holiday season. This year, however, is different. Rather than shutting down the lines to all but those who actually own a VIERA HDTV on December 31st, Panny will keep the cords of communication op...

6 years ago 0 Comments
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Owners of Panasonic LCD HDTVs can finally enjoy the same luxuries afforded to the plasma owners, ending a two-year phase of panel discrimination. The outfit's "exclusive" service has been rechristened VIERA Concierge and is now available to both LCD and PDP owners. Per usual, callers will be conne...

6 years ago 0 Comments
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HD DVD's response to being unceremoniously jilted by Warner going into CES was ... nothing. A canceled press conference, downtrodden Toshiba press conference and rumors of further losses left great doubt that red had anything left in 2008, but now HD DVD is firing back. Leveraging its "approximately...

7 years ago 0 Comments
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Sure some people think the format war is over after Warner's big move, but we can still take a peek at Toshiba's planned next move for the format. Recognizing the confusion even the most informed consumers experience with HDM and HDTVs, Toshiba's CES HD DVD press release revealed "HD DVD Concierge",...

7 years ago 0 Comments