CustomsBan

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  • Customs slowly letting HTC handsets into the US, can't say which ones

    by 
    Sean Buckley
    Sean Buckley
    05.20.2012

    Still waiting for your HTC handset to make its way through customs? Ratchet your hopes just a smidge higher, because the company says it's making progress. "Some models have gone through inspection and been released to our carriers customers," the firm stated in an investor statement today. HTC explained that each of the contested models needs to be reviewed by officials before release, and assures customers that it is working with customs to speed along the process. Which devices are making it through? "We don't have the status of each specific device at this time," HTC says, "We remain confident that this issue will be resolved soon." Sure, that's not much to go off of, but we'll take what we can get.

  • HTC One X and EVO 4G LTE delayed at customs due to ITC exclusion order (updated)

    by 
    Myriam Joire
    Myriam Joire
    05.15.2012

    We've just received a statement from HTC indicating that two of its flagship devices -- the One X for AT&T and the EVO 4G LTE for Sprint -- have been delayed at customs due to an ITC exclusion order that was handed down last December at Apple's behest. That order was set to go into effect on April 19th, and it looks like HTC's two new stateside superphones are the first to feel Apple's the government's wrath. Here's HTC's take on the matter: The US availability of the HTC One X and HTC EVO 4G LTE has been delayed due to a standard U.S. Customs review of shipments that is required after an ITC exclusion order. We believe we are in compliance with the ruling and HTC is working closely with Customs to secure approval. The HTC One X and HTC EVO 4G LTE have been received enthusiastically by customers and we appreciate their patience as we work to get these products into their hands as soon as possible. We've reached out to HTC for clarification on the delay and to find out if this will affect the launch of the EVO 4G LTE, which is expected to hit the shelves this Friday, May 18th. Stay tuned for updates. Update: While HTC doesn't have any additional information to share at this time, we've also contacted AT&T and Sprint for comment. Let's just hope that the issue can be resolved in a timely manner. Update 2: Sprint and AT&T both declined to comment, but HTC provided the following information about the EVO 4G LTE: We can confirm that the product will not be in stores this Friday. Products for pre-order are on hold. We'll provide a ship date as soon as we're able. HTC will work with Sprint to maintain the promise for pre-order customers so they will be among the first to receive their HTC EVO 4G LTE units when available.