datacaps

Latest

  • AOL

    A first look at Spotify’s redesigned free mobile experience

    by 
    Edgar Alvarez
    Edgar Alvarez
    04.24.2018

    As rumored, Spotify today unveiled a redesigned app that's geared toward users of its free music-streaming service at an event in New York City. The new mobile experience is all about personalized on-demand listening, with 15 playlists that are curated by Spotify based on your listening habits. That includes sets like the Daily Mix, which feature songs you've "hearted" (aka liked) and Discover Weekly, which is designed to help you expand your music taste with artists and tracks you may not be too familiar with. The Release Radar playlist, meanwhile, will let you keep up with all the new music popping up on the service. Spotify says that the more songs you "heart" or "hide," the smarter its playlists will get and others will begin to populate as a result.

  • Mike Mozart, Flickr

    Cox brings its internet data caps to Florida and Georgia

    by 
    Jon Fingas
    Jon Fingas
    11.12.2016

    Like it or not, you're going to have a hard time escaping the clutches of landline internet data caps. Cox has expanded its trial 1TB data caps from Cleveland to include customers in Florida and Georgia. Once a two-bill grace period expires, you'll have to pay $10 for every 50GB of data you consume over the limit. You'll start getting warnings if you reach 85 percent of your cap. It's not clear if or when Cox will expand the trial or make it permanent, but it won't be shocking if it becomes a mainstay.

  • AP Photo/Tali Arbel, File

    Comcast's 1TB data caps start to roll out nationwide

    by 
    Richard Lawler
    Richard Lawler
    10.06.2016

    Comcast's data restrictions are going from testing to reality for most of its customers. Its 'XFINITY Terabyte Internet Data Usage Plan' is already in place in a number of places, and will roll out to 18 new markets (including California, Michigan, Florida and others listed on its FAQ) beginning November 1st. For its part, the ISP claims 99 percent of customers use less than 1TB of data per month, and that median use is just 75MB (correction: 75GB). Of course, with digitally delivered games and software, and streaming video that is increasingly coming in HD and 4K resolutions, that could change rapidly.

  • Lisa Poole / AP Photo

    AT&T is raising data caps to 1TB for U-verse subscribers only

    by 
    David Lumb
    David Lumb
    07.29.2016

    Folks who have signed up for AT&T's U-verse service, your data ship has come in: The telecom is increasing your data cap to 1TB per month and providing unlimited home internet data at no additional charge to customers subscribing to its GigaPower 1Gbps service. But those still using their DSL services will see no benefit and remain capped at 150GB per month.

  • Reuters

    Verizon will disconnect its heaviest 'unlimited' data users

    by 
    Andrew Dalton
    Andrew Dalton
    07.22.2016

    There's a limit to "unlimited," it turns out. Verizon Wireless customers who still have unlimited data plans and who regularly go over 100GB per month will be forced to switch to limited data plans or get kicked off the network on August 31st, Ars Technica reports. Any Verizon customers who rely on their phones to stream entire seasons of Game of Thrones, or are trying to download the entire Library of Congress to their devices, will soon be getting notifications from Verizon that they've been flagged as an "extraordinary" data user.

  • Alex Wong/Getty Images

    Tech alliance asks the FCC to investigate data cap exceptions

    by 
    Jon Fingas
    Jon Fingas
    05.25.2016

    Some big names in tech don't believe that the FCC's net neutrality rules do enough to keep internet providers honest. A group of dozens of companies and advocacy groups (including Etsy, Foursquare, Kickstarter, Mozilla and Reddit) has sent a letter to the FCC asking it to publicly investigate the practice of zero rating, or exempting services from data caps. While the strategy isn't strictly illegal, the alliance is worried that internet providers are using zero rating to make an end run around net neutrality. After all, the ISPs are favoring certain sites over others -- you may be less likely to try that new video service if it cuts into your data allotment.

  • Justin Sullivan/Getty Images

    Comcast bumps its trial data caps to 1TB

    by 
    Jon Fingas
    Jon Fingas
    04.27.2016

    The frustration with Comcast's trial data caps doesn't just center around their existence -- it's that they're too low for many users. A 300GB monthly limit isn't much in an era where even software updates can chew up a few gigabytes, let alone 4K videos or downloadable games. However, Comcast is tackling some of those complaints. It's increasing the cap in all its trial regions to 1TB by June 1st, regardless of what tier you're using. That's still not ideal, but it reduces the chances that you'll have to choose between watching Netflix and backing up your photos.

  • Comcast leak shows that data caps aren't about congestion

    by 
    Jon Fingas
    Jon Fingas
    11.08.2015

    Many internet providers with data caps (especially in mobile) will tell you that those limits exist to prevent network congestion -- that's not necessarily true, but it's the official line. However, Comcast isn't even trying to make that claim. Leaked support documents show that the cable giant's customer service reps will deny that the expanding internet caps are about congestion in any form. Instead, the ceilings are about "fairness" and offering a "more flexible policy" to subscribers. Also, Comcast is telling agents to avoid describing cap-free areas as having unlimited usage. Instead, staffers are supposed to tell you that unfettered areas are still subject to Comcast's longstanding 250GB soft cap -- the company just isn't "currently enforcing" the limit. In other words... it's unlimited.

  • iOS 9's WiFi Assist is killing your data plan

    by 
    Roberto Baldwin
    Roberto Baldwin
    09.28.2015

    If you have data plan with a cap, it's probably a good idea to dive into iOS 9's Settings and turn off WiFI Assist. The feature switches an iPhone's data connection to the mobile carrier when it's experiencing shoddy WiFi. If you have an unlimited data plan, it's great --it ends the need to turn off WiFi when the local connection goes south and you can no longer load that hilarious goat video you found. It's not so great, however, when you have a pretty low data cap and it switches from WiFi to cell without your knowledge. If you're part of the latter group, head to Settings > Cellular then scroll all the way to the bottom of the page to turn off WiFi Assist to keep your mobile carrier from taking all your money on your next bill. [Thanks, Kristy]

  • Comcast is charging its trial users extra to avoid data caps

    by 
    Steve Dent
    Steve Dent
    09.02.2015

    If you're participating in Comcast's capped broadband trials, you'll soon get a way to avoid usage limits, according to document spotted by DSL Reports. If you guessed "pay more money" as that solution, you can step up for your prize. The company has released a new FAQ for its trial Xfinity program in Florida, one of the regions where it's testing 300GB cap limits. A new "unlimited data option" will let users avoid any overage charges -- which normally run $10 for each 50GB of data -- by paying an extra $30 per month on top of the normal rates.

  • AT&T has the FCC's permission to buy DirecTV (update: done)

    by 
    Richard Lawler
    Richard Lawler
    07.24.2015

    Just a couple of days after the DoJ said the deal could go through and FCC Commissioner Tom Wheeler recommend its approval, the FCC voted to make the $49 billion AT&T / DirecTV combo official -- with a few conditions. As we'd heard, the approval comes with strings (in place for four years) including a requirement AT&T expand its fiber network, hook up gigabit internet to eligible schools and libraries and provide affordable standalone internet for low-income customers in its service areas. Another requirement is aimed at AT&T's data usage caps, saying it can't use them to discriminate against other video services. The other net neutrality requirement says AT&T will have to disclose any interconnect agreements -- the ones Netflix is so concerned about -- to the FCC so it can monitor the terms. Are those requirements enough to make the deal worth it? Consumer advocate like the Free Press say no, but with the FCC's blessing the deal should be done soon. Update: And it's done. AT&T has announced the completion of the acquisition, and has an FAQ for current customers of either service with any questions. TL;DR version: No Sunday Ticket for U-verse, your current plans, channels and pricing won't change, but new cross-bundles are coming soon.

  • Comcast has 'no plans' for internet caps despite testing them

    by 
    Jon Fingas
    Jon Fingas
    05.16.2014

    Those statements that Comcast's David Cohen made about possible nationwide data caps within the next five years? He'd like you to forget them, please. As he explains in a follow-up statement, the company has "no plans to announce" such a policy. The company doesn't want to implement plans that hurt your internet experience, he says, arguing that reports took what he said "out of context." With that said, it's clear that Cohen has a narrow definition of what a data cap is. He claims that the company has no caps whatsoever despite running trials where customers are charged extra for usage beyond a bandwidth limit -- at last check, that's still a cap.

  • Comcast may roll out data caps for all customers within five years

    by 
    Jon Fingas
    Jon Fingas
    05.14.2014

    So much for Comcast's proposed merger with Time Warner Cable being good for your internet service. The cable giant's David Cohen tells investors that he expects "usage-based billing" (that is, data caps with overage fees) to reach all Comcast customers within five years. While he's not saying exactly when or how this would expand beyond the cap system's limited existing footprint, the company would gradually increase caps as demand goes up to make sure that the "vast majority" of users don't bump into it. Cohen doesn't anticipate having complex plans that force people to worry about their usage, but he warns that it's hard to make long-term predictions. "Five years ago I don't know that I would have heard of something called an iPad," he says.

  • Google's lightweight image format makes YouTube pages load 10 percent faster

    by 
    Timothy J. Seppala
    Timothy J. Seppala
    03.23.2014

    We all want the internet to be faster, right? Well, Google is hoping to make that happen one YouTube thumbnail at a time. Its leaner WebP image format has been used on the Play store for some time now, and Mountain View's latest venue for the faster-loading files its video service. The outfit says that the switch has resulted in up to 10 percent speedier page-loads, and overall it's shaved tens of terabytes off its internal data transfer rates every day. The Chromium Blog says that this should help lower bandwidth usage for users as it rolls out, and, what's more, that there's a test-version of WebP running in Chrome's beta channel that's faster yet. How much so? It drops image decode speeds by 25 percent. If that means faster access to super hero videos and pictures of lazy dogs, sign us up.

  • Boost Mobile to start throttling data speeds in late January

    by 
    Mark Hearn
    Mark Hearn
    12.20.2012

    Boost Mobile announced today that starting on or around January 20th it will begin throttling data speeds for its "Monthly Unlimited" customers who exceed 2.5GB of data use. Once this threshold is broken, the company will reduce users' download speeds to a snail-like 256kbps until they enter a new billing cycle. Earlier this year, Boost's sister carrier Virgin started throttling its customers under identical terms. Both companies operate on Sprint's network which currently offers "true" unlimited data to its postpaid subscribers. Boost claims that this change will affect a small percentage of its customers, but perhaps it should consider adopting a new campaign slogan when these changes go live. How about "Restricted: It's the new unlimited"?

  • Outspoken Harvard professor Jonathan Zittrain to head FCC's open internet advisory panel

    by 
    Anthony Verrecchio
    Anthony Verrecchio
    05.31.2012

    The FCC has created a new forum for corporations, experts and activists to scrap over web laws: The Net Neutrality Advisory Committee. Members have been tasked with "tracking and evaluating the effects of the FCC's Open Internet rules," as well as making policy recommendations. The new group is to be led by Harvard professor and long-time defender of an open internet, Jonathan Zittrain, whose appointment echoes that of Tim Wu -- another expert in a senior advisory position over at the FTC. Harvard University is no stranger to what can go wrong when open access is stifled, so perhaps the good professor can shake things up a bit.

  • T-Mobile confirms Full Monty subscribers are capped at 1Mb/s, risqué plan becomes tame (updated: no speed caps)

    by 
    Zachary Lutz
    Zachary Lutz
    02.04.2012

    Uh-oh. Looks like T-Mobile's Full Monty subscribers in the UK will be getting much less than they'd originally bargained for. T-Mo's British support unit recently confirmed that the carrier has capped speeds on its "all-in" unlimited plan at a rather dismal 1Mb/s -- in other words, this Full Monty act doesn't really go all the way. Perhaps T-Mobile representatives were too caught up in the moment at the launch event and merely forgot to reveal this little tidbit? Our Magic 8-Ball says, "Don't count on it." You'll find the confirmation tweet immortalized after the break.Update: While it's immortalized below, the tweet's now been nixed and T-Mobile has added a fresh one, stating that it won't be capping mobile traffic speeds on the Full Monty Plan. Data addicts, breathe a sigh of relief.

  • Sprint undercuts AT&T and Verizon with new Mobile Broadband data plans

    by 
    Zach Honig
    Zach Honig
    11.14.2011

    Sprint just tossed some new data options our way for those of you who tend to sip gulp gigs of data each month. Under the new plans, 6GB of data will run you $49.99, while an extra 30 bucks will let you boost consumption to 12GB -- an amount exceeding Verizon's standard offering (but not the holiday LTE promo) by two gigs, while blowing away AT&T, which doesn't offer an option quite so beefy (12GB there will run you $120, after overage fees). Sprint customers with lighter use can add a 3GB plan to their tablets, mobile hotspots or USB cards for $34.99, while tablet users can opt for 1GB of data for just $19.99 per month. All plans include overage rates of 5 cents per MB for in-network usage (a whopping $50 per additional GB), while roaming will run you 25 cents per MB. All of these plans apply to data-only devices, and don't affect smartphones. Jump past the break for the full PR from Sprint.

  • Verizon to begin offering double the data for your buck tomorrow as a limited time promo

    by 
    Brad Molen
    Brad Molen
    11.07.2011

    The blazing-fast speeds you get from LTE are absolutely wonderful, but the joyride you're relishing can be over rather quickly when you have a capped data plan. Verizon's reportedly offering new and existing 4G-wielding (read: 3G excluded) customers a nice holiday bonus beginning tomorrow: for the same monthly cost, Big Red will give you twice as much data. In other words, $30 will get you hooked up with 4GB, $50 delivers 10GB and $80 can land you a whopping 20GB of total LTE goodness; for everyone else, a 300MB plan should be available for $20. From the sound of it, the deal isn't going to be around for very long, you have to specifically request it via customer service or your online Verizon account and there's been no confirmation as to whether or not customers will be grandfathered into these plans as soon as they're gone. We're still awaiting word from Verizon on additional details, but the extra cap will go quite nicely with your brand-spankin' new RAZR or Galaxy Nexus, we'd say. VZW LTE FTW. Update: We just stumbled upon a leaked screenshot (shown below the break), courtesy of VZBuzz. If this is the real deal, it confirms that customers will be grandfathered into the promotional plans until they choose to move to a different feature. Update 2: And we got the official nod straight from Verizon: "Beginning tomorrow, Verizon Wireless will introduce a limited time promotion that offers customers the opportunity to receive double the amount of data for the same monthly fee for all Verizon Wireless 4G smartphones. For example, a customer who purchases the 2 GB plan for $30 will receive 4 GB for $30. The plans is available for new and existing customers. Existing customers need to request the change via customer service or through their My Verizon accounts --- the free portal where customers can view and pay their bill, make changes to their account and purchase new devices." Update 3: We got additional clarification from Verizon regarding what the company means by "existing customers." In their words: "existing customers who have upgraded their service or purchased a 4G smartphone within the last 14 days will be eligible for the double data plans." So existing customers can only get it if they upgrade, which means anyone who isn't eligible for a new device will unfortunately be left out in the cold.

  • Sprint to launch Direct Connect October 2nd, confirms mobile hotspot capping

    by 
    Brad Molen
    Brad Molen
    09.22.2011

    The way Sprint's been going lately, we're wondering if there's going to be anything left to announce at its October 7th strategy update. Another screenshot has surfaced, detailing the Now Network's intentions to launch its CDMA-based (read: no more iDEN) Direct Connect service on October 2nd, with "increased coverage" coming early next year. We've been expecting to see it at some point this winter, which means the Nextel alternative is getting pushed out ahead of schedule. With this, we should be hearing news in the near future concerning compatible handsets like the Motorola Admiral or Kyocera DuraMax / DuraCore duo. Unfortunately, October 2nd will be filled with both happy news and bad, as it looks like the leaked memo detailing Sprint's plan to cap the mobile hotspot add-on was right on target. The carrier made its intentions official this morning, confirming that it indeed will be putting a 5GB-per-month leash on the tethering done from your phone, complete with overage charges of $.05 per additional MB used. Grandfathered add-ons aren't an option here, so every tetherer already shelling out $30 for the privilege will find themselves restricted as well. But look at the bright side: tablets need not apply to the data cap, and on-phone data plans and dedicated mobile broadband packages will remain unaffected... for now, at least.