DataConnection

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  • Some Nokia Lumia 900 handsets having trouble connecting to data networks

    by 
    Michael Gorman
    Michael Gorman
    04.09.2012

    Nokia's latest Lumia, the 900, has been rightfully lauded for its low price and lovely polycarbonate shell, but apparently, all is not well with the new handset. According to forum posts on Nokia Support Discussions and elsewhere, some 900s aren't able to connect to any of AT&T's data networks. The affected phones get data reception initially, but once the connection is severed by turning the phone off or placing it in airplane mode, it fails to reconnect. Some have successfully solved the problem by removing the SIM, performing a master reset, shutting the phone off, reinserting the SIM and turning it back on. However, it looks like that solution isn't working for everyone. It seems the problem has appeared in a limited number of Lumias, so we've asked AT&T about the issue and are awaiting an official response on the matter while it investigates. In the meantime, let us know in the comments if your 900's data deprived, or if it's been loving LTE without interruption.

  • Verizon offers vague statement, no apology for LTE downtime

    by 
    Zach Honig
    Zach Honig
    12.30.2011

    Earlier this week, you may have noticed that your Verizon Wireless LTE smartphone couldn't do inconsequential things like update your inbox, or pull up a webpage. This happened once. Then twice. And finally a third time this month. And what's the root cause? "Growing pains," according to the carrier's latest statement. And since growing pains are a natural consequence of adolescence, there's no reason for Verizon to issue any kind of apology to its paying customers, who naturally expect such inconsistencies from "the most advanced 4GLTE wireless network in the world." Now, some of you also reported issues connecting to the 3G network, which Verizon reps claim didn't experience any downtime. Instead, your hiccups were a result of being "unable to connect to the 3G Network as quickly as [Verizon] would have liked." Have any questions? Of course you don't. Such can be expected from any carrier, just like the requirement to fork over two bucks for the convenience of paying your monthly bill.

  • Verizon confirms latest LTE outage restored, again claims 3G operated normally

    by 
    Zach Honig
    Zach Honig
    12.29.2011

    Verizon Wireless appears to be standing behind its claims of operating "the nation's largest, most reliable 3G network and the nation's largest 4G LTE network," following this month's latest nationwide data outage. A Verizon spokesperson wrote in to inform us that "the 4GLTE issue was resolved overnight. 3G operated normally; calling, texting were unaffected." We were unable to access data on both LTE and 3G CDMA networks with our Galaxy Nexus yesterday, however. Verizon may be working furiously to add cities to its LTE coverage map, but with repeated outages and little clarification this month, it may be a very long time before the carrier can include 4G reliability in its corporate maxim.

  • Verizon confirms LTE data services fully restored, 3G never affected

    by 
    Zach Honig
    Zach Honig
    12.21.2011

    Several hours after service issues were first reported this morning, Verizon Wireless has confirmed that 4G LTE service has been restored throughout the country, and that 3G CDMA services were never affected. So that miserable half-day of reliving the pain of 3G speeds is now behind us, hopefully never to return.

  • PSA: Verizon users reporting data outages across the US (update: back up)

    by 
    Amar Toor
    Amar Toor
    12.21.2011

    If you're having trouble getting a data connection on your Verizon-branded handset this morning, you're not alone. We've been receiving a bevy of tips from disgruntled Verizon customers, due to an apparently widespread outage across the carrier's mobile data network. Based on what we're seeing on Verizon's @vzwsupport Twitter feed and forums (linked below), it looks as if both 3G and 4G networks have been affected. We tested some handsets in the San Francisco area, and can confirm that data connections there are indeed down at the moment. We've reached out to Verizon for comment, and will let you know as soon as we hear more. Update: Verizon's 3G CDMA network appears to be up, but 4G LTE services are still unavailable. Meanwhile, Verizon reps confirmed to us that the company is looking into the outage. Update: LTE users in New Jersey are reporting that the service is back up, and we're online in New York City as well. Update (again): And now for something completely different: a statement from Verizon. Verizon Wireless 4G LTE service is returning to normal this morning after company engineers worked to resolve an issue with the 4G network during the early morning hours today. Throughout this time, 4G LTE customers were able to make voice calls and send and receive text messages. The 3G data network operated normally. [Thanks to everyone who sent this in]

  • Apple investigating 3G issues on some Verizon iPad 2s, software fix expected soon

    by 
    Richard Lai
    Richard Lai
    04.09.2011

    Having trouble hooking up your iPad 2 to Verizon's 3G network? Turns out you're not alone, and thankfully, Apple's well aware of this. In a statement to All Things Digital, Cupertino said it's investigating this CDMA connectivity issue as reported by "a small number of iPad 2 customers," and word has it that a software patch will be available soon. Until then, personal hotspot is your friend, or you could just borrow some mobile WiFi from your actual friends -- protip: a smile goes a long way.